location_onUnited StatesOpen

UNC Fertility

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,ICSI,Surrogacy,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 919-908-0000
3.4
starstarstarstarstar
119 reviews
See all reviews
UNC Fertility

About UNC Fertility

UNC Fertility is a reproductive endocrinology and infertility clinic located in Chapel Hill, North Carolina, specializing in comprehensive IVF and assisted reproductive technologies for couples facing tubal disease, severe endometriosis, poor semen quality, unexplained infertility, PCOS, and those seeking fertility preservation before cancer treatment. The center offers a full spectrum of services including in‑vitro fertilization, intrauterine insemination, on‑site state‑of‑the‑art embryology laboratory, fertility preservation programs, personalized financial counseling, insurance navigation, and support for out‑of‑town and military patients, while also participating in clinical research such as the REBALANCE study. Led by a distinguished team of board‑certified physicians—Dr. Genevieve Neal‑Perry, Dr. Colleen Milroy, Dr. Anne Z. Steiner—and experienced advanced practice providers like Anna DeGolier, APRN, the clinic delivers one‑on‑one, compassionate care that emphasizes individualized treatment plans, inclusive support for married, unmarried, same‑sex, and LGBTQ+ couples, and seamless coordination among physicians, fellows, and nurse practitioners. Patient testimonials highlight the professional, supportive staff, excellent communication, and a welcoming environment that together foster confidence and comfort throughout the fertility journey.

check_circleWhy choose UNC Fertility?

  • check_circle
    1. Expert Medical Team
    Dr. Matt Coward, Dr. Marc Fritz, Dr. Bressler, Dr. Peavey, and Dr. Milroy provide knowledgeable, compassionate care. They explain options clearly, tailor treatment plans, and often achieve successful outcomes such as multiple healthy babies and effective egg freezing.
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    2. Responsive Communication
    The patient portal and email system enable quick replies from staff like Nurse Reagan, Nurse Wendy, and coordinator Mindy. Many patients receive answers within the same business day, reducing anxiety during treatment cycles.
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    3. Personalized Care Approach
    NP Anna Degolier and other providers conduct individualized assessments, such as ultrasound checks before medication for PCOS patients, leading to natural conception successes and higher patient satisfaction.
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    4. High Success Stories
    Patients report multiple live births, successful micro‑TESE sperm retrieval, and effective egg freezing (e.g., 19 eggs retrieved for a cancer patient), demonstrating the clinic’s strong clinical outcomes.
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    5. Clean, Comfortable Facilities
    The clinic environment is described as modern, well‑maintained, and welcoming, contributing to a positive overall experience for patients and their families.

warningWhat to watch out for at UNC Fertility?

  • warning
    1. Inconsistent Phone and Email Reach
    Several patients experience long wait times or no response when calling the office, leading to missed appointments, delayed medication shipments, and heightened stress during critical treatment windows.
  • warning
    2. Billing and Refund Issues
    Patients report unexpected charges, difficulty canceling services, and delayed refunds that are held until all insurance claims are finalized, sometimes resulting in collection notices.
  • warning
    3. Scheduling Cancellations and Policy Changes
    Appointments have been canceled without notice, and policies such as weekend IUI availability have changed abruptly, causing treatment delays and frustration for patients on tight timelines.
  • warning
    4. Limited Doctor Availability
    Dr. Neal Perry is noted to work only intermittently, and some patients feel they receive care from a rotating staff that lacks continuity, reducing confidence in consistent treatment oversight.
  • warning
    5. Perceived Lack of Empathy from Some Staff
    A subset of patients describe interactions where nurses or doctors appeared rushed, rude, or indifferent, leaving them feeling like a number rather than a cared‑for individual.
3.4
starstarstarstarstar
119 reviews
Based on real patient reviews

UNC Fertility — Patient Reviews

J
J*** L.
3 weeks ago
starstarstarstarstar

We are so thankful to UNC! Sometimes you run out of hope. Dr Milroy had enough hope for all 3 of us (baby included). She listened to exactly what my body needed and timed everything perfect! We are…

M
m*** m.
3 weeks ago
starstarstarstarstar

Terrible medical care unfortunately. Failed to complete basic testing for infertility such as ferritin levels. They just want to push you into IVF and get their money. Turns out my iron levels were so…

C
C*** P.
1 months ago
starstarstarstarstar

UNC Fertility has an outstanding reputation, and I truly believe the physicians provide excellent medical care. However, my experience with the communication and patient support side of the practice h…

R
R*** R.
1 months ago
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Couldn't have asked for better providers. My experience has been very compassionate and comfortable. Special shootouts to Megan, Briana, and Dr. Pier! UNC Fertility made it possible for me to have my …

N
N*** S.
2 months ago
starstarstarstarstar

Dr. Milroy and the entire staff at UNC Fertility do a tremendous job of making the fertility journey feel less intimidating and they have created a practice that genuinely seems to come from a place o…

B
b*** s.
2 months ago
starstarstarstarstar

UNCF has been truly amazing in all that they have done for me and my family. From my first appointment with Dr. Brayboy, to graduating the clinic with Dr. Milroy, my experience at UNCF has been nothin…

A
A*** S.
3 months ago
starstarstarstarstar

Please beware this office at all costs. We went through a round of IVF with the former group of physicians and administrators who comprised UNC fertility a few years ago, and that experience was disap…

E
E*** M.
5 months ago
starstarstarstarstar

I got pregnant on my second iui cycle with Meghan Cowles right by my side. She seemed like she cared a lot, answered all my questions, she made my partner feel welcomed in this process and she tried v…

T
T***
5 months ago
starstarstarstarstar

I’ve been consistently disappointed with my experience at this clinic. Appointments are almost always running behind regardless of whether they’re in the morning or afternoon. I've been seen 20–25 min…

S
s*** m.
7 months ago
starstarstarstarstar

I definitely recommend UNC Fertility for Fertility treatment! All the providers and nurses I saw were so understanding, caring and wanted to help! The nurses respond back quickly in the portal and the…

UNC Fertility — FAQ

smart_toyAI-generated
UNC Fertility provides a full spectrum of assisted reproductive technologies. Core services include in‑vitro fertilization (IVF) with optional pre‑implantation genetic testing, intrauterine insemination (IUI), and egg freezing using vitrification. The clinic also offers donor egg IVF cycles, donor sperm programs, and comprehensive surrogacy coordination. Male infertility is addressed through an on‑site andrology laboratory offering semen analysis, sperm cryopreservation, and surgical sperm retrieval. Additional offerings include fertility preservation for cancer patients, oncofertility counseling, and specialized programs for polycystic ovary syndrome, endometriosis, and age‑related fertility decline.

Contact & Location

call
Phone
+1 919-908-0000
location_on
Address
7920 ACC Blvd Ste 300, Raleigh, NC 27617
language
Website
unchealth.org
Open location in Google Maps

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