About Twig Fertility - Midtown

Twig Fertility is a fertility clinic located in Toronto with a new location in Vancouver, specializing in comprehensive, inclusive family‑building care for individuals and couples of all backgrounds. The clinic offers a full spectrum of services including personalized fertility consultations, IVF and other assisted reproductive technologies, egg and sperm freezing, genetic counselling and testing, early pregnancy monitoring, and dedicated LGBT2SQ+ family‑building programs, all supported by on‑site pharmacy, a state‑of‑the‑art embryology lab featuring a world‑class air system and timelapse incubator, and integrated wellness options such as acupuncture, nutrition and coaching. Twig’s unique, tech‑enabled approach combines modern laboratory precision with a patient‑centered, whole‑person philosophy, emphasizing compassionate, judgement‑free care delivered by a multidisciplinary team of REI specialists—including Medical Director Dr. Rhonda Zwingerman, Deputy Medical Director Dr. Ruth Ronn, Lab Director Christine Sykas Yeh, and experienced nurses and reproductive endocrinologists—who tailor treatment plans to each individual’s history and goals. The clinic also provides seamless online booking, direct insurance billing, government‑funded IVF through the Ontario Fertility Program, financing partners, and continuous emotional support through in‑house counsellors and wellness partners, ensuring a holistic and accessible fertility journey.

check_circleWhy choose Twig Fertility - Midtown?

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    1. Compassionate, spa‑like environment
    The clinic’s facilities are described as spotless, stylish, and spa‑like, creating a calming atmosphere for patients. Front‑desk staff, nurses, and receptionists consistently receive praise for friendliness, empathy, and genuine enthusiasm, making visits feel welcoming rather than clinical.
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    2. Responsive communication and scheduling
    Patients report quick email replies, same‑day appointment coordination, and personal phone calls from Dr. Zwingerman and Dr. Ganer Herman. The booking system efficiently groups visits, and the team often provides same‑day updates on labs, prescriptions, and follow‑ups.
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    3. High success rates and personalized care
    Multiple patients achieved pregnancy after years of infertility, including first‑time IUI success and IVF pregnancies following tailored protocols. Dr. Zwingerman and Dr. Ruth Ronn are highlighted for thorough case reviews, new protocol suggestions, and post‑delivery follow‑up.
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    4. Comprehensive, one‑stop services
    Twig offers IVF, IUI, egg freezing, genetic counseling, and reproductive counseling under one roof. The presence of an in‑house genetic counsellor and a dedicated lab director (Christine) enhances coordinated care and reduces the need for external referrals.

warningWhat to watch out for at Twig Fertility - Midtown?

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    1. Limited medical guidance
    Several patients note that nurses and doctors provide only brief test results without detailed supplement recommendations, post‑FET instructions, or lifestyle advice, forcing patients to rely on external sources such as Google for critical information.
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    2. Administrative errors and delays
    Frequent issues include incorrect test bookings, missing results in the patient portal, delayed follow‑up appointments, and unresponsive communication after consultations, as illustrated by the Erin Barnes and AMH testing experiences.
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    3. Cost transparency concerns
    Patients report unexpected price increases for services such as egg storage and feel pressured by high fees for thawing, medication, and repeat cycles. Some describe the clinic as focusing on revenue rather than clear financial counseling.
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    4. Inconsistent staff interactions
    While many staff are praised, occasional reports describe rude receptionists (e.g., Elizabeth), unhappy nurses, and late Zoom meetings, suggesting variability in professionalism and empathy across the team.
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65 reviews
Based on real patient reviews

Twig Fertility - Midtown — Patient Reviews

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N*** B.
6 months ago
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Twig has been nothing short of WONDERFUL. They’ve given me so much confidence due to the steps they take in carefully making sure I feel taken care of and heard. Dr Kolokythas has been my doctor and w…

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v***
4 months ago
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These people can’t answer calls. The admin teams have attitude, and don’t know what they’re saying. Change your team, or at least educate them. I’m tired of having to call everyday. Your admin team ne…

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S*** T.
3 months ago
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My wife and I had originally wasted a whole year and a half at Anova fertility. I kept suggesting using Letrozole all for my wife and to stop focussing on myself, because my levels were fine but they …

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N*** D.
6 months ago
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Great experience here! The clinic itself is very nice, clean and welcoming, with an onsite phlebotomy lab and pharmacy which make it a one stop shop. The nurses and doctors were kind and compassionat…

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P*** P.
6 months ago
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I have mixed feelings on this place to be honest. i think it's better if you are a woman. my partner seems well attended to. I feel rather left out and overlooked with not much input beyond try som…

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K***
9 months ago
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Overall, I had a very smooth experience with Twig. I had started this process at Mount Sinai but I am glad that I switched to Twig. For my procedure, I required moderate-deep sedation anaesthesia (vs…

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O*** B.
2 months ago
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They are scammers . My wife ended up with ectopic pregnancy only because of them. When she was in the hospital they were still sending a bill of cad 300. Regarding the bills they will try to rip you o…

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H*** G.
10 months ago
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E*** A.
2 months ago
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Initially they seem genuinely concerned with empathy but after a failed IUI done in October 2024, I was immediately pressured to pay for another round of IUI after which i never returned to Twig. No …

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F
7 months ago
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Came to this clinic after one year dealing with infertility. The clinic itself is beautiful and smooth when it comes to getting bloodwork/tests, talking to the nurses. However it felt like after runni…

Twig Fertility - Midtown — FAQ

smart_toyAI-generated
Twig Fertility provides a full spectrum of assisted reproduction options, beginning with a personalized fertility check and family‑building consultation. Core IVF services include conventional in‑vitro fertilization, intracytoplasmic sperm injection (ICSI), blastocyst culture, and pre‑implantation genetic testing (PGT‑A). The clinic also offers egg freezing, sperm freezing, intrauterine insemination (IUI), and comprehensive genetic counselling and testing. Specialized programs for the LGBT2SQ+ community include reciprocal IVF (ROPA) for lesbian or trans‑male couples and donor sperm services. Additional support includes early pregnancy care, mental‑health counselling, nutrition, acupuncture, and an on‑site pharmacy to streamline medication access.

Contact & Location