4.6
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88 reviews
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About The Fertility Center by IMI

The Fertility Center Mexico is a fertility and assisted‑reproduction clinic located in Tijuana, Baja California, Mexico, specializing in personalized in‑vitro fertilization (IVF) and comprehensive infertility solutions; it offers a full spectrum of services including IVF, intra‑uterine insemination (IUI), timed‑intercourse cycles, egg, sperm and embryo cryopreservation, donor programs, uterus transplant, onco‑fertility, gynecology‑obstetrics, andrology, maternal‑fetal medicine, genetic testing and endometrial biopsy, all supported by a state‑of‑the‑art laboratory. The center highlights its high pregnancy success rates, an international scientific council of pioneers such as Dr. Luis Ruvalcaba (director and ovary‑transplant pioneer) and Dr. Masashigue Kuwayama (the “father of vitrification”), and advanced technology that enables cutting‑edge techniques. Leadership includes Medical Director Dr. Francisco Vélez and a multidisciplinary team of reproductive endocrinologists, embryologists, and specialized nurses who provide compassionate, multilingual care, inclusive options for LGBTQ+ couples and single women, and dedicated onco‑fertility pathways. Patients benefit from individualized treatment plans, financing options, online appointments, 24‑hour communication, patient‑coordination services, and psychological support, creating a supportive environment aimed at achieving healthy pregnancies and fulfilling family‑building dreams.

check_circleWhy choose The Fertility Center by IMI?

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    1. Expert Medical Leadership
    Dr. José Vélez, Dr. Cristabel Escobosa, Dr. Aldo Loza, and Dr. Alberto Félix consistently deliver thorough diagnoses, clear treatment plans, and round‑the‑clock support. Their depth of experience and willingness to explain each step builds patient confidence and contributes to successful outcomes.
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    2. Personalized, Compassionate Care
    The team tailors protocols to individual histories, offers emotional support, and maintains constant communication via WhatsApp and phone. Patients report feeling heard, respected, and reassured throughout emotionally demanding cycles.
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    3. Modern, Clean Facilities
    The clinic features state‑of‑the‑art laboratories, cutting‑edge PRP and vitrification techniques, and impeccably maintained treatment rooms. Cleanliness and advanced equipment are cited as key factors in patient comfort and trust.
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    4. Responsive Administrative Staff
    Front‑desk coordinators such as Denisse, Sofia, and Claudia provide organized scheduling, rapid replies (often within minutes), and multilingual assistance, making cross‑border travel and appointment logistics seamless.
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    5. Cost‑Effective International Option
    Compared with U.S. clinics, the center offers lower overall fees, transparent pricing, and no hidden charges, allowing patients to access high‑quality IVF without unexpected financial surprises.

warningWhat to watch out for at The Fertility Center by IMI?

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    1. Scheduling Delays and Cancellations
    Some patients experience significant appointment shifts due to surgeon availability, with rescheduling windows extending weeks and occasional last‑minute changes that disrupt treatment timelines.
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    2. High Upfront Payments and Refund Policies
    The clinic requires full payment before procedures and maintains strict no‑refund contracts, which has caused dissatisfaction when cycles yield few or no embryos or when additional retrievals are needed.
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    3. Inconsistent Phone Service
    A minority of callers report unhelpful or rude interactions with specific front‑desk personnel, leading to feelings of being unwelcome and increasing stress during the IVF process.
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    4. Occasional Clinical Complications
    Isolated cases describe rushed egg retrievals, low embryo yields, and post‑procedure infections, highlighting the need for careful monitoring of procedural timing and sterility standards.
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    5. Data Privacy Concerns
    One account alleges misuse of personal information and identity theft after treatment, underscoring the importance of robust data protection practices.
4.6
starstarstarstarstar
88 reviews
Based on real patient reviews

The Fertility Center by IMI — Patient Reviews

G
G*** C.
1 months ago
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After an almost 2 year journey with this clinic I am happy to say that I am currently finishing up my first trimester. The whole staff was amazing throughout the good and bad moments. Denisse in parti…

A
A*** M.
2 months ago
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I have been working with Dr. Velez and the team since March 2025 and it has been a wonderful experience. I have done two egg retrievals, as well as two uterine polyp removals and an embryo transfer. W…

A
A*** V.
2 months ago
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Son unos ángeles, desde que llegas las Denisse y Sara te reciben con mucha amabilidad, respeto y profesionalismo, las enfermeras son excelentes, todos te tratan con una enorme calidad humana, recomien…

A
A***
2 months ago
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Dr. Cristabel is the sweetest doctor anyone could ask for. She went above and beyond making sure I was listened to, felt cared for, and that my timeline was respected. There are always hiccups in IVF.…

E
E*** J.
2 months ago
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I underwent IVF, and my experience has been nothing short of blissful. From the very first consultation, Sophia stood out—she was incredibly patient, knowledgeable, and compassionate. She explained t…

Y
y*** p.
2 months ago
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Mi experiencia yendo a este fertility center era excepcional. Iba con nervios sin saber que esperar pero saliendo del elevador, la señorita Denisse me saludó con una sonrisa y amabilidad que deseaba. …

M
M*** I.
1 years ago
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Dr. Felix and nurse Esther are best, they are always very helpful and caring. They answer all my questions and concerns. All staff is genuinely supportive and kind.

M
M*** G.
6 months ago
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Team was kind, professional, and provided great emotional support throughout their fertility process.

I want to thank the fertility center for their excellent service and care throughout our entire process. The team was always kind, professional, and made us feel supported at every stage. They answere…

M
m*** l.
1 years ago
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I can’t say enough positive things about my experience with The Fertility Center by IMI and Dr. Velez. From the very first consultation to the follow-up appointments, every step of the journey has bee…

M
M*** G.
3 years ago
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My husband and I love the attention Dr. Felix gives us… He always answers all our questions 🙌🏼 …

The Fertility Center by IMI — FAQ

smart_toyAI-generated
The Fertility Center Mexico is part of the Life & Wellness Medical Group and operates under the umbrella of the Mexican Institute of Infertility (IMI), a leading scientific center in Latin America. Dr. Luis Arturo Ruvalcaba Castellón founded the Mexican Institute of Infertility in 1998, establishing a legacy of pioneering reproductive techniques such as ovary transplantation and egg‑freezing births. The clinic is located in the NewCity Medical Plaza, a premier medical complex in Tijuana, and has grown to serve international patients seeking high‑quality, affordable fertility care. Accredited by Mexican health authorities, the center combines advanced technology with a multidisciplinary team to deliver comprehensive assisted reproduction services.

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