4.6
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211 reviews
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Shady Grove Fertility in Annapolis, MD

About Shady Grove Fertility in Annapolis, MD

Shady Grove Fertility is a reproductive‑medicine clinic with a national presence, operating 58 locations across the United States and headquartered in the Mid‑Atlantic, specializing in comprehensive family‑building solutions that include IVF, IUI, egg freezing, pre‑implantation genetic testing, gestational carrier programs, LGBTQ+ and reciprocal IVF services, and donor‑egg or embryo cycles; the clinic offers a proven, personalized process that emphasizes transparent odds, cost clarity, and a “shared‑risk” guarantee that refunds treatment fees if a couple does not achieve a live birth, while accepting all major insurance plans and providing flexible financing options; with more than 100,000 babies born, a reported 96 % patient recommendation rate and a baby delivered roughly every two hours, Shady Grove highlights its high success outcomes alongside a warm, relationship‑based approach delivered by a multidisciplinary team of leading physicians, embryologists, nurses and support staff who prioritize empathy, expertise and continuous innovation; patients also benefit from extensive support services such as mental‑health counseling, numerous online and in‑person support groups, educational seminars, a robust resource library, and a dedicated support team that guides individuals through every step of their fertility journey.

check_circleWhy choose Shady Grove Fertility in Annapolis, MD?

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    1. Exceptional Medical Staff
    Patients frequently commend the knowledgeable and compassionate medical team, particularly Dr. Mottla, who takes the time to explain procedures and makes each patient feel valued and understood.
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    2. Friendly and Supportive Atmosphere
    The welcoming environment created by the clinic's staff, such as Karen R. and Courtney, enhances the overall experience for patients, making visits less intimidating and more comfortable.
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    3. Personalized Treatment Plans
    Shady Grove tailors treatment plans based on each patient's unique health status and age, ensuring that everyone receives the care most suited to their individual needs.
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    4. Efficient and Organized Operations
    Reviewers appreciate the clinic's ability to streamline appointments and lab work, significantly improving the patient experience and making it less cumbersome.
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    5. Empathetic and Compassionate Care
    Patients express gratitude for the emotional support provided by staff members like Janet and Courtney, who help ease anxiety related to procedures and create a comforting atmosphere.

warningWhat to watch out for at Shady Grove Fertility in Annapolis, MD?

  • warning
    1. Limited Financial Assistance
    Despite the excellent care provided, several reviews pointed out that the financial counseling service lacks helpful options for payment arrangements, which can be disappointing for patients seeking assistance.
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    2. Online Access Issues
    Some patients have experienced difficulties retrieving important medical information through the online portal, leading to frustration, especially for those who require timely access to their records.
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    3. Lack of Diversity in Staff Representation
    A few reviewers noted a perceived lack of diversity among staff members at the Annapolis location, which raised concerns given the history and demographics of the area.
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    4. Occasional Communication Gaps
    While the majority of the staff are praised for their communication skills, a few customers mentioned that there could be improvements in the coordination of information, particularly regarding payment processes.
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    5. High Volume of Patients
    Some patients indicated that the clinic's popularity resulted in a busy environment, making personal interaction more challenging at times, which could detract slightly from the overall experience.
4.6
starstarstarstarstar
211 reviews
Based on real patient reviews

Shady Grove Fertility in Annapolis, MD — Patient Reviews

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I*** C.
4 days ago
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We had a wonderful experience with Shady Grove Fertility! Dr. Chason was incredibly personable and took the time to explain everything in a way that was easy to understand for me and my Husband, which…

B
B*** b.
3 weeks ago
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I had a wonderful experience with Dr. Healy and Nurse Abbey throughout my IVF journey. Dr. Healy was incredibly supportive, kind, and compassionate during every interaction. She always took the time t…

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A F.
3 weeks ago
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For nearly 10 years, I struggled with secondary infertility and recurrent pregnancy loss. After an unplanned, uncomplicated pregnancy in my early 20s, I never imagined how difficult it would be to gro…

M
M*** W.
3 weeks ago
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Mrs. Cēzanne did such an amazing job she went above and beyond to make sure I had everything I needed before my departure. Her spirit brought me a lot of warmth and comfort during this difficult time …

J
J*** C.
1 months ago
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I don't have the words to express accurately how grateful I am to Shady Grove and to Dr. Chason and her team specially. I am currently writing this while my 5 month old daughter is busy napping away, …

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E*** R.
2 months ago
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SGF Annapolis is by far the best location I’ve been to. I’ve been to one other location, however, it does not compare to Annapolis! The women are welcoming, the atmosphere is inviting (as they always …

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S*** B.
2 months ago
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I absolutely love my Shady Grove ANNAPOLIS team. The care the team gave me and my husband was amazing. I would highly recommend this office to anyone. I absolutely love Dr. Healey and Nurse Abby. Than…

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M*** Y.
2 months ago
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Horrible experience so far. While the doctor & in-house lab is great, the rest of the staff are unresponsive and not doing what the doctor has asked them to do. Staff are too siloed between the medica…

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E*** E.
2 months ago
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Deciding to go to a fertility center is a scary and emotional decision. But, deciding to go to Shady Grove in Annapolis was the best decision we made! Dr. Healy was incredible through our experience a…

J
j*** p.
2 months ago
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While Janet, Courtney, and Sarah were consistently supportive and professional, my overall experience with this fertility clinic was disappointing. Throughout my time there, I encountered multiple iss…

Shady Grove Fertility in Annapolis, MD — FAQ

smart_toyAI-generated
Shady Grove Fertility – Annapolis Office is led by a team of board‑certified fertility specialists. Dr. Rebecca J. Chason, M.D., serves as the reproductive endocrinologist who oversees in vitro fertilization (IVF) cycles and personalized assisted reproduction plans. Dr. Jessica A. Marinaro, M.D., is a reproductive urologist who manages male factor infertility and surgical sperm retrieval. Dr. Jeffrey L. McKeeby, M.D., acts as the medical director for the Towson ambulatory surgery center and supports complex IVF and donor egg protocols. The practice also includes Dr. Mae W. Healy, D.O., and Dr. Matthew T. Connell, D.O., both of whom provide comprehensive fertility evaluations, ovarian reserve testing, and coordination of embryo transfer procedures. Together, this multidisciplinary team delivers expert IVF, embryo grading, and blastocyst transfer services to maximize pregnancy rates.

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