3.1
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243 reviews
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About Seattle Reproductive Medicine

Pinnacle Fertility is a fertility clinic located in Scottsdale, AZ, specializing in comprehensive reproductive medicine and assisted reproductive technologies such as IVF, egg freezing, and personalized infertility treatment plans; the clinic’s nationwide network includes locations in Atlanta, Cleveland, and other major cities, offering patients across the United States access to award‑winning physicians recognized nationally for their expertise and compassionate care, while transparent, upfront pricing and a streamlined PatientFi financing option with no hard credit checks provide financial clarity and flexibility; services encompass full-cycle fertility care from initial consultation and diagnostic testing to advanced laboratory services, embryo banking, and genetic screening, supported by a dedicated team of doctors, nurses, embryologists, patient navigators, and coordinators who ensure continuous, empathetic communication and 24/7 availability for questions, with additional patient‑focused resources such as LGBTQ‑friendly care, individualized counseling, and coordinated support throughout the journey, creating a distinctive, patient‑centered experience that blends clinical excellence with holistic support.

check_circleWhy choose Seattle Reproductive Medicine?

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    1. Compassionate Medical Team
    Dr. Eric Mazur, Dr. Nicole Barker, Dr. Paul Lin, Dr. Hurliman, Dr. Shah, Dr. Gerard, and Dr. Dudley consistently provide clear explanations, honest assessments, and supportive bedside manner. Nurses such as Alexa Skinner, Hannah, Lindsi, and Taylor are frequently described as empathetic, attentive, and proactive in answering questions.
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    2. Personalized Communication
    The clinic sends regular text updates, voice messages, and detailed schedule reminders. Patient navigators like Melanie Love and Taylor keep patients informed throughout each IVF step, reducing uncertainty and enhancing confidence.
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    3. Clean, Accessible Facilities
    Modern clinics in Seattle, Tacoma, and Bellevue feature bright, well‑maintained spaces, ample parking, and weekend hours, allowing flexible scheduling for busy patients.
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    4. High Success Outcomes
    Multiple patients report successful pregnancies, including twins, donor‑egg cycles, and natural‑cycle IVF, demonstrating the clinic’s ability to achieve positive reproductive results.

warningWhat to watch out for at Seattle Reproductive Medicine?

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    1. Inconsistent Communication
    Several patients experience delayed or unanswered messages, especially during critical moments such as oocyte retrievals or insurance approvals, leading to heightened stress and uncertainty.
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    2. Billing and Insurance Challenges
    Cost estimates are often vague, insurance approvals are missed, and unexpected charges—including rising storage fees—create financial frustration for many patients.
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    3. Administrative Disorganization
    Frequent errors such as missed prescriptions, forgotten lab orders, incorrect appointment scheduling, and navigator unavailability indicate systemic workflow gaps.
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    4. Variable Support for Specific Populations
    LGBTQ couples and some patients report feeling treated as numbers, with limited tailored guidance and occasional condescending interactions, suggesting a need for more inclusive practices.
3.1
starstarstarstarstar
243 reviews
Based on real patient reviews

Seattle Reproductive Medicine — Patient Reviews

D
D***
3 weeks ago
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I did two back to back retrievals in December and January and even though it did not produce any normal embryos it was the first time we ever made it to PGT testing and I was so happy we found what wa…

D
D*** B.
3 weeks ago
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I usually don’t write reviews, but I think it’s important to share my experience because fertility treatment is already emotionally and financially difficult, and choosing the right clinic matters. I …

S
S*** S.
4 weeks ago
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I am incredibly grateful to SRM for its high quality, specialty care following a "missed miscarriage" that left me with retained tissue that was causing fertility issues. After the miscarriage, my blo…

K
K*** O.
1 months ago
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A fertility clinic closed on the weekends! The sensitivity and sensitive timing of everything that is a fertility clinic needs to be open even on the weekends for certain procedures. Not only the time…

M
M***
1 months ago
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This was our second time with SRM. It was an experience with a lot of emotions as I was anxious about timing and other factors. I worked with many different people to get our process started, moved al…

S
S*** S.
1 months ago
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The doctors, nurses, and staff have all been not only competent but incredibly compassionate. Every question and concern patiently addressed. Every step kindly guided. I'm so glad I chose this clinic …

A
A*** B.
1 months ago
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It’s taken me a long time to feel emotionally ready to write this review because my experience with SRM resulted in serious medical trauma that threatened my life. After struggling with unexplained i…

A
A*** M.
2 months ago
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We went through two rounds of embryo freezing at Pinnacle (fka Seattle Reproductive Medicine). Each round was treated with exceptional care and consideration. The doctors and nurses here genuinely car…

M
m*** k.
3 months ago
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I have had two conceptions with SRM that were pleasant. There was so much so much care and guidance. Granted we had hiccups but they were always handled swiftly and to the best outcome. This is our th…

E
E*** S.
4 months ago
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Truly truly do not go here. I could write an essay about how bad our experience was, but the way things are run is SO incredibly disorganized. I was once left waiting in the lobby for TWO hours after …

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