About ReproMed Fertility

Generation Fertility is a comprehensive fertility clinic located in Waterloo, Ontario, serving Southwestern Ontario and expanding to Toronto West and Vaughan/Newmarket, specializing in personalized assisted reproductive medicine and inclusive family‑building solutions; the centre offers a full spectrum of services including fertility testing, in‑vitro fertilisation (IVF) with advanced PGT‑A genetic testing and endometrial microbiome analysis, intrauterine insemination (IUI), ovulation induction, egg freezing, donor‑egg/sperm programs, surrogacy coordination and dedicated LGBTQSIA+ care, all delivered in a state‑of‑the‑art laboratory opened in 2021 and supported by The Fertility Partners network; Generation Fertility consistently reports pregnancy rates that exceed the national average across all age groups, with cumulative clinical IVF success highlighted in recent CARTR Plus data, reflecting the expertise of its multidisciplinary team of fellowship‑trained specialists such as Dr. Tamara Abraham, Dr. Judy Campanaro, Dr. David Gurau, Dr. Michael Hartman, Dr. Ingrid Lai and others who combine research excellence with compassionate, patient‑centred communication; the clinic’s approach blends intentional, evidence‑based treatment planning, clear education, and round‑the‑clock support—including dedicated patient coordinators, counseling resources, community story sharing and multilingual assistance—ensuring every individual feels guided, respected and empowered throughout their journey to parenthood.

check_circleWhy choose ReproMed Fertility?

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    1. Expert Medical Team
    Dr. Violetta Buduryan, Dr. Del Valle, and Dr. Daphne Chong provide clear explanations, personalized treatment plans, and compassionate bedside manner. Patients cite successful IVF, IUI, and egg‑freezing outcomes directly attributed to their expertise.
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    2. Responsive Support Staff
    Patient coordinator Dora, along with nurses Diane, Rachel, and Sylvia, consistently answer questions quickly via email or phone, offering detailed medication instructions and emotional encouragement throughout the journey.
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    3. Organized Clinical Operations
    Appointments run on time, especially under Dr. Buduryan's leadership, and the laboratory and ultrasound teams deliver fast turnaround on tests and embryo updates, contributing to smooth procedural flow.
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    4. Warm, Caring Atmosphere
    The clinic environment is described as welcoming and comforting, with staff showing genuine empathy, which helps patients feel supported during stressful fertility treatments.

warningWhat to watch out for at ReproMed Fertility?

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    1. Unclear Administrative Fees
    Patients report a $195 administrative charge with no transparent explanation, as well as ongoing billing for cryo‑storage embryos despite requests for disposal, leading to confusion and frustration.
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    2. Front‑Desk Inconsistencies
    While many staff are praised, several reviews mention abrupt, unfriendly, or unhelpful receptionists, long waiting periods, and difficulty reaching the office by phone.
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    3. Limited Diagnostic Depth
    Some clinicians are criticized for labeling cases as "unexplained infertility" and recommending IUI or IVF without thorough testing, resulting in missed diagnoses such as blocked tubes or endometriosis.
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    4. High Medication Costs
    Patients note that medication prices are significantly higher than retail pharmacies and that the clinic does not offer direct billing, forcing patients to pay out‑of‑pocket and seek external prescriptions.
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122 reviews
Based on real patient reviews

ReproMed Fertility — Patient Reviews

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M*** C.
2 months ago
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My experience at Generation Fertility West was absolutely awful, and I would strongly urge anyone considering fertility treatment—especially IVF—to think very carefully before coming here. A major re…

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V*** S.
2 months ago
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A*** M.
2 months ago
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I like Dr Buduryan She is very caring, knowledgeable and actually put her feet in our shoes to consider our situation. After every interaction with her, I get quite a hope because she explains everyth…

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R*** p.
2 months ago
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Good clinic with fast response. Nice experience

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L*** M.
2 months ago
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IVF clinic experience was deeply disappointing due to patient safety concerns, medical competence issues, and lack of communication. Excessive wait times, medication errors, and misidentification of the patient added to the stress. Fertility treatment des

SERIOUS WARNING — PATIENT SAFETY CONCERNS I am sharing my experience to strongly warn prospective patients. What I experienced raises serious concerns about patient safety, medical competence, and bas…

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R*** Q.
3 months ago
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Excellent fertility clinic with friendly staff and excellent care.

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Y*** D.
3 months ago
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C*** S.
2 years ago
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Very poor experience. I encourage anyone who slightly questions anything to get a second opinion instead of trusting the experience and the doctor.

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L*** N.
9 years ago
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Repromed has awful customer service, never answers its emails nor voicemails, and is absolutely not interested in a successful pregnancy for its patients. The only thing that interests them is money.

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M K.
2 years ago
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Doctor was supposed to call me to share results. They missed twice. I called the reception and no one picks up during the office hour.

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