About Regional Fertility Program

Regional Fertility Program is a comprehensive fertility and assisted reproductive technology clinic located in Calgary, Alberta, Canada, specializing in personalized infertility diagnosis and treatment for individuals, couples, same‑sex partners, transgender patients and single parents. The program offers a full spectrum of services including IVF, ICSI, IUI, pre‑implantation genetic testing (PGT‑A, PGT‑M/SR), surrogacy coordination, donor sperm, fertility preservation, and tailored options for LGBTQ+ families, all supported by state‑of‑the‑art laboratory facilities and an on‑site licensed pharmacy offering competitive rates. Since its inception in 1984, RFP’s IVF program has resulted in the birth of over 17,000 babies, reflecting consistently high success outcomes achieved through evidence‑based protocols and rapid initiation of treatment after pre‑IVF testing. A multidisciplinary team of twelve board‑certified reproductive endocrinologists, an IVF laboratory director, registered psychologists, nursing leaders, and dedicated support staff collaborate to provide individualized care, daily case reviews, and seamless coordination of ultrasounds, embryo handling and surgical procedures. Patient support extends beyond medical care to include counseling, comprehensive FAQs, educational resources, and a robust pharmacy service, ensuring a compassionate, streamlined experience from initial assessment through successful family building.

check_circleWhy choose Regional Fertility Program?

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    1. Expert Medical Team
    Physicians such as Dr. Min, Dr. Gotz, Dr. Foong, and Dr. Paterson are noted for their expertise, honesty, and compassionate communication. Patients cite thorough explanations of treatment options and confidence in the clinical decisions made by these doctors.
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    2. Compassionate Pharmacy Staff
    The pharmacy team, highlighted by Kendra, consistently provides calm, helpful assistance with medication counseling and financial concerns, creating a supportive environment during stressful treatment phases.
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    3. Effective Prelude App
    The clinic’s Prelude app enables rapid messaging, same‑day responses, and clear appointment reminders, reducing reliance on the overloaded phone system and improving patient access to information.
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    4. Successful Outcomes
    Several patients report successful IVF cycles, including twin pregnancies and natural conceptions after clinic‑guided treatment, demonstrating the clinic’s capability to achieve positive results.
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    5. Personalized Care for Some
    When appointments are secured promptly, staff members take time to listen, answer detailed questions, and tailor protocols, fostering a sense of individualized attention.

warningWhat to watch out for at Regional Fertility Program?

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    1. Poor Phone & Front Desk Service
    Multiple accounts describe unanswered calls, long hold times, and rude receptionists who hang up or provide inaccurate information, creating frustration and anxiety for patients.
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    2. Long Wait Times & Scheduling Delays
    Referral-to-consult intervals often extend several months, and patients report difficulty securing timely appointments, sometimes waiting over a year for procedures.
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    3. Aggressive Upselling of Expensive Treatments
    Staff are reported to push higher‑cost options quickly after positive tests, with limited discussion of alternatives, leading patients to feel pressured financially.
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    4. Billing Transparency Issues
    Patients encounter shifting price lists, unexpected large invoices, and unclear explanations of credits or fees, causing confusion and perceived financial exploitation.
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    5. Fragmented Continuity of Care
    Frequent changes in doctors and nurses, lack of follow‑up on test results, and minimal post‑procedure check‑ins make many feel treated as numbers rather than individuals.
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240 reviews
Based on real patient reviews

Regional Fertility Program — Patient Reviews

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S*** N.
1 months ago
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D*** F.
1 months ago
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I’ve been waiting almost 4 months for an appointment. The clinic has never called me, even though they claim they left a voicemail. The person I spoke to was very rude, speaking to me as if they were …

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S***
2 months ago
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My wife has endometriosis and they pushed us through, took our money, and told us it wouldn't affect us. We know now, that treatment for endometriosis, and an eggcount should have been done. We truste…

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P***
3 months ago
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Great program, great doctor. Prices keep increasing for an already very expensive program.

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M*** P.
2 months ago
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Thank you to all the nurses and doctors! After being with you since 2021, I finally got to hold my precious little one. To all the IVF patients out there—you are in the hands of truly amazing doctors …

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G*** M.
3 months ago
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Great experience. Did 7 IUIs, one IVF cycle with two transfers. They always took the time to explain our options, always responded to messages and calls quickly and generally treated us with care and …

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J*** W.
3 months ago
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We had a positive IVF experience at the clinic, with excellent support and care during treatment. However, the initial process was challenging due to unclear communication. We would recommend the clinic once in active treatment.

We absolutely loved our experience once we were officially in treatment for IVF. The communication during the process was clear, timely, and reassuring. The staff we worked with was incredibly knowled…

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S***
6 months ago
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The reviewer cancelled appointment due to unfair reviews, expressing anger with the clinic.

I wanted to book an appointment, but the experiences of previous people made me cancel the idea. Thank you to everyone who went to the clinic and put their review, and sorry to everyone who deceives p…

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C*** R.
5 months ago
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The clinic has a high volume of patients, leading to frustrating processes. I had positive experiences with doctors and nurses. The waiting room is often full.

I have understanding and empathy for the negative reviews. This is not an easy thing for anyone to be going through so I can understand why some of the processes can be frustrating. However, my person…

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F*** S.
10 months ago
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Patient experienced poor communication, expensive treatment, and a potentially inadequately trained nurse performing IUI, resulting in a negative outcome.

I just had my negative test results for iui. I'm very heart broken. I had letrozol taken given by pharmacist as the nurse in the clinic on third day of my period before doing the iui treatment. And th…

Regional Fertility Program — FAQ

smart_toyAI-generated
Yes, Regional Fertility Program runs a comprehensive donor egg program. Patients can use known donors or obtain vitrified eggs from accredited egg banks, including MyEggBank (USA) and Canadian partners such as Can‑Am Cryoservices. Donor eggs are shipped frozen, warmed, and fertilized in the clinic’s laboratory using ICSI, followed by daily embryo assessment and blastocyst transfer. The program also provides counseling to help patients navigate the emotional, legal, and medical aspects of donor egg use. Screening of donors follows Health Canada regulations, ensuring thorough infectious‑disease and genetic testing before any eggs are released for treatment.

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