3.4
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123 reviews
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About PCRM: The Pacific Centre for Reproductive Medicine

Pacific Centre for Reproductive Medicine (PCRM) is a fertility clinic located in Alberta and British Columbia, Canada, specializing in IVF and comprehensive fertility care. The clinic offers a full spectrum of services, including IVF, IUI, egg freezing, LGBTQ+ fertility care, male fertility optimization, thorough fertility testing, and prenatal and genetic screening, and it proudly operates an on‑site pharmacy and dispensary for convenient medication access. Guided by a dedicated multidisciplinary team of experienced physicians such as Dr. Dunne, the practice emphasizes personalized, compassionate, innovative treatment plans, transparent fee structures, and extensive holistic patient education, while its internationally accredited state‑of‑the‑art laboratory contributes to competitive success rates that rank among the highest in the region. PCRM also provides comprehensive practical support resources—including first‑visit guides, financial counseling, and year‑round lab services—to ensure a seamless journey for each patient, making the centre a distinctive, supportive partner for individuals and families building their lasting bright future.

check_circleWhy choose PCRM: The Pacific Centre for Reproductive Medicine?

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    1. Caring and Thorough Staff
    Nurses, doctors, and pharmacy personnel consistently provide detailed explanations and emotional support. Dr. Seethram and Dr. Rubenfeld are noted for professionalism and empathy, especially during cancer‑related egg retrievals. Patients describe feeling welcomed and never pressured throughout their visits.
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    2. Successful Outcomes and Personalized Plans
    Multiple patients report successful births, including natural pregnancies after comprehensive diagnostics. Dr. Dunne and Dr. Havelock are credited with individualized treatment plans that led to healthy babies. The clinic’s ability to adapt protocols, such as using Letrozole, has resulted in pregnancies that avoided costly IVF cycles.
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    3. Efficient Egg Freezing and Retrieval
    Egg retrievals and embryo freezing are described as quick, smooth, and less stressful than expected. The pharmacy team’s medication guidance and the clinic’s streamlined process receive repeated praise. Patients undergoing egg freezing cite minimal discomfort and clear procedural steps.
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    4. LGBTQ‑Friendly and Accessible Location
    The clinic is highlighted as welcoming to LGBTQ couples and avoids the need for city travel. Staff are described as kind, knowledgeable, and supportive of diverse family plans. The Burnaby site’s convenience is repeatedly mentioned as a positive factor.

warningWhat to watch out for at PCRM: The Pacific Centre for Reproductive Medicine?

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    1. Inconsistent Provider Continuity
    Many patients encounter different doctors and nurses at each visit, leading to fragmented care. Lack of continuity hampers relationship building and creates confusion about treatment histories. This inconsistency is cited as a source of frustration and reduced confidence.
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    2. Communication and Administrative Delays
    Long wait times for tests, delayed callbacks, and a frequently malfunctioning patient app are common complaints. Policies such as restricting partner attendance and unclear referral requirements cause additional stress. Administrative staff are sometimes described as disinterested or unhelpful.
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    3. Cost Transparency and Storage Fee Increases
    Storage fees for frozen embryos have risen by approximately 10% annually, with no clear future pricing disclosed. Patients report surprise at extra charges for monitoring, ultrasound appointments, and cancellation fees. The lack of upfront cost information contributes to financial uncertainty.
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    4. Early Push for Donor Gametes and Limited Empathy
    Some patients experience premature recommendations for donor eggs or sperm, even after unsuccessful cycles, which they find triggering. Staff responses to miscarriages and failed transfers are occasionally described as cold or dismissive. This perceived lack of empathy undermines the clinic’s supportive reputation.

Price List

Popular
medical_services
IVF
$8,500

infoPrices are indicative only. The clinic will provide the exact price upon request.

3.4
starstarstarstarstar
123 reviews
Based on real patient reviews

PCRM: The Pacific Centre for Reproductive Medicine — Patient Reviews

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T*** M.
3 weeks ago
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After seeing all the bad reviews of PCRM, I was hesitant to be referred here even after they came recommended to me. I’m here to say - Don’t let the bad reviews scare you off. We started our journey w…

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A*** E.
3 weeks ago
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V*** G.
1 months ago
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L*** A.
1 months ago
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I did my egg freezing at PCRM The Pacific Centre for Reproductive Medicine, and I had a truly great experience. From the reception team to the nurses, pharmacy staff, and doctors everyone was not onl…

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D*** B.
1 months ago
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PCRM was an incredible place to enter into my IVF process with. From the care teams, to the facility, and expertise as someone not knowing what to expect I felt a lot of comfort and confidence through…

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B*** V.
1 months ago
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Had a great experience with Dr.Eryn Rubenfeld online consultation, listened to my concerns, she was very patient with us and provided clear guidance. Would definitely recommend and book again.

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A*** S.
1 months ago
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PCRM provided me with the best experience from start to finish. The nurses/staff are amazing at getting back to you over the app within a reasonable amount of time. They answer any and all questions w…

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J*** B.
2 months ago
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Dr. Rubenfeld was very kind and took a lot of time explaining all of my options and answering any questions I had. I really appreciated having an appointment set up with her.

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S*** G.
3 months ago
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I have previously done 1 cycle at PCRM, and didn't end up getting any healthy embryo at that time. I was going to do another cycle at PCRM, but ended up choosing to do the new cycle with a top expert …

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I*** M.
3 months ago
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This review is strictly for Dr. Rubenfeld and the quality of care she provided me. This is not a reflection of PCRM and their nurses and the rest of their doctors. Right off the bat, I found her slig…

PCRM: The Pacific Centre for Reproductive Medicine — FAQ

smart_toyAI-generated
Pacific Centre for Reproductive Medicine reports some of the highest pregnancy rates in Canada, with outcomes regularly audited and published through the national CARTR Plus registry. While exact age‑stratified percentages are not disclosed publicly, the clinic’s transparent reporting indicates consistently strong success across both fresh and frozen embryo transfers, including donor‑egg cycles. Patients benefit from a blastocyst‑culture protocol that maximizes implantation potential, and the laboratory’s rigorous quality controls contribute to the clinic’s reputation for high pregnancy rates. These results reflect the centre’s commitment to evidence‑based assisted reproduction and personalized IVF treatment plans.

Contact & Location