location_onOttawa, CanadaOpen

Ottawa Fertility Centre

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,TESA,PESA,ICSI,Surrogacy,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 613-686-3378
4.3
starstarstarstarstar
816 reviews
See all reviews

About Ottawa Fertility Centre

Ottawa Fertility Centre is a reproductive endocrinology and infertility clinic located in Ottawa, Ontario, specializing in comprehensive fertility care for individuals, couples and LGBTQ2S+ families; the centre offers natural conception counseling, ovarian stimulation and insemination, donor insemination, in‑vitro fertilisation (IVF), surrogacy, fertility preservation, egg donation, male infertility treatments, pre‑implantation genetic testing (PGT‑A/PGT‑M) and third‑party reproduction services such as sperm and embryo banking. Unique features include being the only Ottawa‑based clinic funded by the Ontario Ministry Fertility Program, multilingual services in English, French and Chinese, affiliations with the University of Ottawa and Ottawa Hospital, a satellite partnership with Kingston General Hospital, fast‑tracked referrals for Newfoundland patients and acceptance of patients from Nunavut, as well as virtual OTN appointments and a 7‑day‑a‑week care team. The professional team—Dr Clara Wu, Dr Tannys Vause, Dr Delani Kotarba, Dr Aaron Jackson, Dr Jenna Gale, Dr Bryden Magee, Dr Doron Shmorgun, Dr Matt Roberts and Dr Justin White—delivers ethical, evidence‑based, compassionate care, emphasizing individualized treatment plans and patient education. Patient support extends to transparent fee structures, sponsorship of self‑care initiatives like The Butterfly Box, multilingual navigation, virtual consultations, and dedicated counselling throughout the fertility journey.

check_circleWhy choose Ottawa Fertility Centre?

  • check_circle
    1. Compassionate and Professional Staff
    Many patients praised the therapists, particularly Dr. Gale and Dr. Jackson, for their empathy, thorough explanations, and warmth throughout the treatment process. This kindness helped to ease the anxiety often associated with fertility treatments and created a trusting environment essential for vulnerable patients.
  • check_circle
    2. Supportive Nursing Staff
    The nursing staff at OFC received numerous compliments for their friendliness and skillfulness. Nurses provide comfort during procedures and are always available to answer questions, ensuring that patients feel supported at every stage of their fertility journey.
  • check_circle
    3. Clean and Well-Maintained Facilities
    Patients consistently mentioned the cleanliness of the clinic, which adds to a sense of professionalism and care. The on-site pharmacy that provides quick access to medications is also seen as a notable benefit for those undergoing fertility treatments.
  • check_circle
    4. Quick Appointment Turnaround
    Several reviews indicated that obtaining first appointments was surprisingly swift, often within a week. This efficiency is commendable for a fertility clinic and reflects positively on OFC's willingness to provide timely care.
  • check_circle
    5. Comprehensive Communication
    Overall, patients found that the clinic provided clear and organized communication regarding their treatment plans, especially in relation to medical testing and follow-up. Many appreciated the detailed information provided by their physicians regarding the next steps.

warningWhat to watch out for at Ottawa Fertility Centre?

  • warning
    1. Disorganized Operations
    Numerous patients expressed dissatisfaction with the clinic's organizational aspects, reporting frequent miscommunications between staff, incorrect scheduling, and undocumented test results. These issues can lead to frustrating experiences and delays in treatment.
  • warning
    2. Unresponsive Administrative Staff
    A significant number of reviews noted complaints about the clinic's administrative communication, such as difficulty reaching staff by phone and delays in appointment confirmations. This lack of responsiveness exacerbates the stress experienced by patients during an already emotional time.
  • warning
    3. Inconsistent Doctor Experiences
    While many doctors are highly regarded, experiences can vary significantly. Some patients reported feeling dismissed or inadequately cared for by certain doctors, which has led to a perception of inconsistency in the quality of care provided.
  • warning
    4. Long Wait Times for Procedures
    Several reviews mentioned frustratingly long waits for treatments, particularly regarding IVF cycles. For patients desperate to conceive, prolonged wait times can lead to discouragement and emotional stress.
  • warning
    5. Lack of Patient-Centered Care
    Some patients voiced concerns about feeling like a number rather than an individual with unique needs. Reports of generalizations and strict protocols that fail to account for personal medical histories suggest a need for a more personalized approach to patient care at OFC.
4.3
starstarstarstarstar
816 reviews
Based on real patient reviews

Ottawa Fertility Centre — Patient Reviews

S
S*** t.
6 days ago
starstarstarstarstar

Don’t waste your time and money here unless you are young and highly confident that you are a very typical case. I did two ivf cycles with OFc and results in only 1 day5 morula and of course fresh tra…

S
S*** B.
6 days ago
starstarstarstarstar

Great place to drop a load :) Clean and great staff

F
F*** S.
1 weeks ago
starstarstarstarstar

My experience with OFC is very good All the staff , nursing team is good and help-full , respectful. They took very good care of me during IVF procedure. Thank you so much OFC team , nursing staff an…

D
d*** G.
1 weeks ago
starstarstarstarstar

I can not recommend this clinic for anyone I tried transfer embryon failed two time it s enough and same doctor don't care😭😭

E
e*** b.
2 weeks ago
starstarstarstarstar

I was treated with respect from the receptionist to the doctors. The service was fast and efficient. The communication with the doctors was Clair and simple to understand. I was satisfied beyond my ex…

J
J*** B.
2 weeks ago
starstarstarstarstar

Dr Gale is a wonderful one in OFC, all ADMs are nices . It is always a pleasure for me to enter in. Thanks a lot for communication.

A
A*** N.
1 months ago
starstarstarstarstar

I had my scan with Sarah, one of the most gentle sonographers ever. Loved how comfortable she made me feel and how kind she was.

S
s*** p.
1 months ago
starstarstarstarstar

I had a wonderful experience with OFC Dr Vause is amazing doctor. I had to go through IVF but through out the process Doctors was amazing. Big shout out to nursing staff who is absolutely amazing. The…

R
R*** M.
1 months ago
starstarstarstarstar

10/10 experience from start to finish! Everyone, from the admin team to the nursing staff was phenomenal. This process can feel overwhelming, but the entire team made me feel supported, cared for, and…

B
B*** B.
2 months ago
starstarstarstarstar

If I could give zero stars I would. Firstly, my husband and I came here, and they have a lack of knowledge on anything. They didn't analyze me properly, and wanted me to take the lowest dose of medica…

Ottawa Fertility Centre — FAQ

smart_toyAI-generated
Ottawa Fertility Centre explicitly welcomes single women who wish to build a family. The clinic’s services for solo patients include donor insemination with screened donor sperm, IVF using donor eggs or the patient’s own eggs, and comprehensive fertility preservation options. All single‑woman patients undergo the same thorough medical assessment, psychological counseling, and individualized treatment planning as couples, ensuring equitable access to high‑quality assisted reproduction and supporting their journey toward parenthood.

Contact & Location

call
Phone
+1 613-686-3378
location_on
Address
955 Green Valley Crescent #100, Ottawa, ON K2C 3V4, Canada
language
Website
conceive.ca

More Fertility Clinics in Canada

Explore other highly-rated fertility clinics in this area.

Fertilys Reproductive Center
Canada
star3.8 (333)

Fertilys Reproductive Center

Fertilys is a fertility clinic located in Quebec with two sites in Brossard and Laval,…

IVF from €5,425View Profilearrow_forward