location_onSurrey, CanadaOpen

Olive Fertility Centre Surrey

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,ICSI,Surrogacy,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 604-559-9950
4.3
starstarstarstarstar
105 reviews
See all reviews

About Olive Fertility Centre Surrey

Olive Fertility Centre is a leading fertility and IVF clinic located in British Columbia with centres in Vancouver, Victoria, Kelowna and Surrey, specializing in comprehensive, patient‑centred reproductive care; the clinic offers personalized fertility assessments, in‑vitro fertilization, intrauterine insemination, egg freezing, donor and surrogacy solutions, 2SLGBTQIA+ family‑building, single‑parent options and fertility‑wellness services such as mindfulness, acupuncture and yoga, while leveraging a state‑of‑the‑art laboratory and innovative enhancements like PGT‑A, ERA and EndomeTRIO that contribute to some of the highest pregnancy rates in Canada. The multidisciplinary Olive team—featuring renowned physicians including Dr Beth Taylor, Dr Jason Hitkari, Dr Gary Nakhuda, Dr Al Yuzpe and many others—combines diverse expertise to create individualized treatment plans, and the clinic’s “Olive Difference” philosophy puts patients first through a dedicated patient portal, orientation and medication videos, virtual support circles, webinars, a blog and extensive counseling resources. Olive also assists with financing through health‑trust options, Progyny benefits, UBC employee coverage and the upcoming BC publicly funded IVF program offering up to $19,000 per eligible resident, ensuring comprehensive clinical excellence and holistic support throughout every step of the fertility journey.

check_circleWhy choose Olive Fertility Centre Surrey?

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    1. Expert Medical Team
    The clinic’s doctors, including Dr. Shaun Tregoning, Dr. Charles Huyser, Dr. Jason Hitkari, Dr. Zhang, and Dr. Kristy Cho, are described as highly knowledgeable, compassionate, and skilled in procedures such as embryo transfer, hysteroscopy, and ultrasound. Their expertise is credited with multiple successful pregnancies and natural conceptions after supplement protocols.
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    2. Personalized Treatment Plans
    Patients receive individualized protocols based on specific diagnoses, such as PCOS or unexplained infertility. Dr. Tregoning’s supplement‑focused approach and Dr. Huyser’s tailored recommendations are cited as key factors that led to natural conceptions and successful IVF cycles.
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    3. Responsive Support Staff
    Nurses and administrative staff are repeatedly praised for quick replies, friendly demeanor, and helpful guidance. The nurse specialist Sue McKeachie and the front‑desk team are highlighted for their availability and thorough answers to patient questions.
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    4. High Success Stories
    Numerous accounts detail successful births, including first‑time mothers, twins, and pregnancies after years of infertility. Successes are attributed to the clinic’s careful timing of transfers, embryo handling, and supportive care during early pregnancy.
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    5. Comfortable Facilities
    The clinic environment is described as clean, quiet, and welcoming, with patients feeling at ease during procedures such as HyCoSy and ultrasounds. The overall atmosphere contributes to reduced stress for patients.

warningWhat to watch out for at Olive Fertility Centre Surrey?

  • warning
    1. Referral & Appointment Delays
    Several patients experienced five‑month waits for referral processing and additional months before scheduling an initial consultation, far longer than comparable clinics. These delays can be critical for older patients or those with time‑sensitive conditions.
  • warning
    2. Communication Gaps
    Frequent complaints involve unanswered phone calls, delayed email responses, and long gaps before staff return intake forms. Patients report difficulty reaching the clinic for routine inquiries such as blood work scheduling.
  • warning
    3. Record Access Issues
    Requests for medical records have been ignored for over ten days in some cases, indicating a lack of timely administrative support and potential barriers to continuity of care.
  • warning
    4. Inconsistent Patient Handling
    Isolated incidents include a power‑outage cancellation without adequate rescheduling, perceived discriminatory practices during ultrasounds, and miscommunication about diagnoses that led to unnecessary procedures.
  • warning
    5. Perceived Transparency Concerns
    Some patients feel the clinic did not fully disclose low success probabilities for certain treatments, leading to expectations that were not met and feelings of being given false hope.
4.3
starstarstarstarstar
105 reviews
Based on real patient reviews

Olive Fertility Centre Surrey — Patient Reviews

S
S***
1 months ago
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I had a great experience with IVF at Olive Fertility. I started the process in November 2023 and was pregnant by May 2024, and I now have a healthy 1 year old boy.<br><br>Dr. Tregoning and his team we…

L
L*** R.
2 months ago
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Whoever was answering the phone today needs better training in basic communication and empathy. I was spoken to in a condescending, judgmental tone about what I “should” have done when i was sick.I ac…

C
C*** H.
2 months ago
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I would like to express my sincere gratitude to Olive Fertility Clinic, especially Dr. Tregoning, Dr. Huyser, and the wonderful Surrey nursing team. This has been an emotional journey, and I have fel…

M
M*** K.
3 years ago
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V
V*** W.
6 years ago
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billings and details of treatment are not explained by nurses/practitioners prior to starting, as a client i feel misinformed and not notified prior to. This is frustrating when you suddenly see a bil…

U
U*** K.
8 months ago
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Thanks Dr. Charles Huyser for giving me and Pawandeep the great news today. You and your assistant were very kind and professional when I met you in person, great service!

R
R*** E.
3 months ago
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The center is very great 👍 …

M
M***
7 months ago
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Olive Fertility provided successful IVF services. A grateful patient thanks Dr. Tregoning and the nursing team. Beautiful baby born thanks to the clinic.

I wouldn’t have my beautiful baby without Olive Fertility. I’m especially grateful to Dr. Tregoning and the nursing team for everything they did to make the dream of having a family come true. Thank y…

M
M*** M.
2 years ago
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My experience with olive has been a pleasant one from day one. The staff are quick to reply, and Dr Huyser is amazing at what he does.

M
M*** L.
6 months ago
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The reviewer had a poor experience with the IVF clinic's diagnosis, leading to an unsuccessful insemination. They were not adequately informed of the results and had to undergo additional medical procedures. Many people have reported a good experience at

I'm writing this review being afraid of not been accepted in the publicly founded IVF program. But my concern goes to the diagnosis that I had in November 2024, when the doctors had my Hycosy results…

Olive Fertility Centre Surrey — FAQ

smart_toyAI-generated
Olive Fertility Centre sets the upper age limit for publicly funded IVF cycles at 41 years old at the time of the embryo transfer application. Patients must be enrolled in the Medical Services Plan (MSP) and meet income and medical eligibility criteria. While the funded program caps at age 41, the clinic may consider unfunded IVF or other assisted reproduction options for patients older than this threshold on a case‑by‑case basis, taking into account individual health, ovarian reserve, and overall prognosis.

Contact & Location

call
Phone
+1 604-559-9950
location_on
Address
13737 96 Ave #801, Surrey, BC V3V 0C6, Canada
language
Website
olivefertility.com

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