3.3
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128 reviews
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About Mount Sinai Fertility

Mount Sinai Fertility is a reproductive endocrinology and infertility clinic located in the Greater Toronto Area with three convenient sites in Toronto, Vaughan and Mississauga, specializing in comprehensive, patient‑centered fertility care for individuals and couples, including 2SLGBTQI+ families. The clinic offers a full spectrum of services such as cycle monitoring, timed intercourse, intrauterine insemination (IUI), in‑vitro fertilization (IVF), intracytoplasmic sperm injection (ICSI), pre‑implantation genetic testing (PGT), frozen embryo transfer (FET), medically indicated fertility preservation, egg freezing, sperm banking and third‑party reproductive options. Unique features include an on‑site pharmacy operating seven days a week, a nationally recognized team of Royal College‑certified REI physicians, nurses, laboratory staff, genetic counsellors and administrators, and a strong academic affiliation with Sinai Health, the Lunenfeld‑Tanenbaum Research Institute and the University of Toronto that supports pioneering research such as Canada’s first ovarian tissue transport case. Handling over 3,400 treatment cycles and more than 10,000 egg and embryo freezing procedures annually, the clinic emphasizes a holistic approach that addresses both medical and emotional needs, provides extensive educational resources, webinars, and personalized patient support services to guide families through every step of their fertility journey.

check_circleWhy choose Mount Sinai Fertility?

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    1. Expert and compassionate physicians
    Dr. Nigel Pereira, Dr. Claire Jones, Dr. Ellen Greenblatt, Dr. Russo, and Dr. Kimberly Liu consistently deliver clear explanations, personalized plans, and empathetic support. Their deep knowledge and honest communication help patients feel confident throughout complex fertility journeys.
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    2. High success stories
    Multiple patients report the birth of twins, healthy babies after IVF, and successful egg‑freezing outcomes. These results underscore the clinic's effective clinical protocols and laboratory expertise.
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    3. Friendly and supportive staff
    Nurses, ultrasound technicians, and receptionists are frequently described as kind, professional, and attentive. Assistants such as Taysha and Nurse Aisling receive specific commendations for timely communication and bedside comfort.
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    4. Modern coordination tools
    Virtual appointments, a detailed patient portal, and well‑organized lab processes streamline care for patients comfortable with technology, allowing easy access to results, consent forms, and appointment scheduling.

warningWhat to watch out for at Mount Sinai Fertility?

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    1. Communication delays
    Phone calls often go to voicemail, and callbacks can take several days. Patients report difficulty reaching nurses directly, leading to missed medication instructions and added stress.
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    2. Administrative disorganization
    Long wait times for referrals, lost test results, and confusing storage paperwork are common complaints. Scheduling errors sometimes cause missed cycles or unnecessary delays.
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    3. Limited personalized treatment
    Several patients feel the clinic relies on standard IVF protocols, pressures them toward IVF without exploring alternative causes, and offers few individualized adjustments despite complex medical histories.
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    4. Cost and pharmacy issues
    High medication expenses, slow pharmacy fulfillment, and occasional unfriendly interactions with pharmacy staff add financial and logistical burdens to the treatment process.
3.3
starstarstarstarstar
128 reviews
Based on real patient reviews

Mount Sinai Fertility — Patient Reviews

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N*** B.
3 weeks ago
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I was referred to Mount Sinai Fertility Clinic in 2024. It took months for them to confirm my referral because they could not find the referral letter. After many emails back and forth, I finally got …

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Y*** M.
3 weeks ago
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I am happy that I chose Mount Sinai Fertility Clinic (downtown location) for my egg-freezing procedure. It is a fairly busy clinic, and comes with it, experienced and professional staff, and standard …

P
P***
4 weeks ago
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A very disappointing and distressing fertility experience I am sharing my experience so prospective patients can make an informed decision. When I started at Mount Sinai Fertility, my previous ultra…

M
M*** M.
4 weeks ago
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It took me a while to write this negative review because, after everything that happened, I was focused on my natural pregnancy and our miracle rainbow baby. But I feel I owe this review to other wome…

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S*** W.
1 months ago
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I had high hopes for my IVF journey at this clinic, and while the nurses were great, the communication throughout my experience was extremely disappointing. After being with the clinic for about a ye…

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A*** F.
1 months ago
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I am writing this review in hopes of helping others who are looking for a supportive environment during one of the most vulnerable times of their lives. Sadly, my experience with Mount Sinai Fertility…

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L P.
1 months ago
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I went there for the first time to pick up my friend after a minor surgery, and I must say the two reception staff members were quite uptight and a bit rude. However, the nurses who took blood samples…

S
S*** L.
2 months ago
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If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

A
A U.
2 months ago
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If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

T
T*** K.
2 months ago
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The nurse practitioner Nicola was absolutely amazing. So kind, thorough, and was excellent with her follow ups. Thank you Nicola!

Mount Sinai Fertility — FAQ

smart_toyAI-generated
Mount Sinai Fertility’s medical team is comprised of eight Royal College‑certified reproductive endocrinology and infertility (REI) specialists who lead the clinic’s fertility treatment programs. These physicians work alongside a multidisciplinary staff that includes experienced nurses, senior embryologists, genetic counsellors, and dedicated patient coordinators. All doctors hold specialist credentials in reproductive endocrinology, ensuring expert oversight of IVF cycles, ICSI procedures, and advanced reproductive technologies. The collaborative team model enables personalized care for each patient, from initial consultation through embryo transfer and follow‑up.

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