Morula IVF Surabaya
About Morula IVF Surabaya
check_circleWhy choose Morula IVF Surabaya?
- check_circle1. Clean and comfortable environmentThe clinic maintains a spotless, well‑lit setting that feels more like a home than a hospital. Waiting areas and consultation rooms are described as pleasant and child‑friendly, contributing to a relaxed patient experience.
- check_circle2. Friendly and supportive staffNurses, doctors, and administrative personnel consistently greet patients with kindness. Sister Anita is highlighted for her helpfulness, and the overall team is praised for a warm, approachable demeanor.
- check_circle3. Detailed medical explanationsDr. Jimmy Yanuar Anas and Dr. Andra provide thorough, calming explanations of procedures and diagnoses. Patients note that these clear communications reduce anxiety and improve understanding of treatment options.
- check_circle4. Professional medical teamThe clinic’s physicians are recognized for their expertise in reproductive medicine. Dr. Jimmy’s consultations are described as detailed and reassuring, reinforcing confidence in the clinical care.
- check_circle5. Prompt administrative responseAdministrative staff and nurses respond quickly to inquiries and scheduling needs, helping to keep appointment flow smooth and reducing waiting times for many patients.
warningWhat to watch out for at Morula IVF Surabaya?
- warning1. High medication and treatment costsPatients report that medication prices are roughly double typical market rates, and overall treatment expenses are considered expensive relative to the clinic’s location and services.
- warning2. Unclear deposit and refund policiesInitial deposit offers lack transparency, and the process for returning unused funds is described as ambiguous, with a 15% deduction often applied without clear justification.
- warning3. Inattentive nursing care at timesSome experiences indicate that nurses are over‑burdened, leading to rushed or careless interactions that affect patient comfort and confidence during procedures.
- warning4. Limited process clarityThe service flow and treatment steps are occasionally described as confusing, leaving patients uncertain about reasons for failures or next steps in their IVF journey.
- warning5. Concerns for low AMH patientsPatients with very low AMH levels have reported limited guidance and lower success expectations, prompting recommendations to seek second opinions from other branches before proceeding.
Morula IVF Surabaya — Patient Reviews
Terimakasih banyak dr. Benny, suster-suster, dan staff IVF Morula. Awal kami mengikuti program bulan September 2024 berjalan kurang lebih setahun melalui beberapa screening suami-istri, beberapa konsu…
Dear Ms. Dyandra Benziverta Jasmine Maharani, We are very happy to hear that you are satisfied with our services. At Morula IVF Surabaya, we always strive to provide the best service from the heart t…
Patient very satisfied with Morula IVF Surabaya service, received great care. Staff responsive and communicative. Patient outcome is positive.
Morula IVF Surabaya Management Dear Uun Istyowati, We are very happy to hear that you are satisfied with our service. At Morula IVF Surabaya, we always strive to provide the best possible service to…
The hospital is clean, the nurses are friendly, but the price of the medicine is twice the normal price.
The reviewer was impressed by Morula IVF's cleanliness and friendly staff. They attended their first consultation and ultrasound, hoping for a smooth experience. The overall atmosphere felt positive and hopeful.
First time coming to Morula IVF Surabaya... MasyaAllah Tabarakallah... The clinic is very clean, the service is friendly too... hopefully Allah SWT will make the consultation and ultrasound go smoothl…
The service is very satisfying, the place is clean and comfortable, the staff are friendly and kind... hopefully Morula will be even better in the future.
The IVF clinic provided poor service, lacked clarity, and had a careless nurse, which led to a failed treatment due to its expensiveness.
Failed. Expensive. Cashier 1's service was poor. The nurse was too busy, so she did her job carelessly. There was no clarity on the process and the reasons for the failure. Initially, they said it was…
The place is very nice, comfortable, the service is very friendly