Who are the fertility doctors and specialists at Modern Gynecology & Reproductive Health?

Dr. Susan Lacy, MD, FACOG, is the lead reproductive health specialist at Modern Gynecology & Reproductive Health. She is board‑certified in obstetrics and gynecology, a Fellow of the American College of Obstetricians and Gynecologists, and has more than 20 years of experience managing hormone‑related infertility, PCOS, and other fertility concerns. Dr. Lacy completed her medical degree at Johns Hopkins, her residency at the University of Tennessee in Memphis, and now heads a multidisciplinary team that includes certified nurse practitioners, embryology‑aware laboratory staff, and dedicated patient coordinators who support patients through hormone evaluation, fertility counseling, and personalized treatment planning.

location_onTennessee, United StatesOpenstarTop Rated

MIG - Modern Gynecology & Reproductive Health

medical_servicesIVF

calendar_monthBook Consultation call+1 901-701-1777

4.7

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262 reviews

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About MIG - Modern Gynecology & Reproductive Health

Modern Gynecology & Reproductive Health is a comprehensive women’s health and aesthetic clinic located in Midtown Memphis, Tennessee (1407 Union Ave, Suite 1401), specializing in integrated gynecologic, reproductive, and gender‑affirming care. Led by Dr. Susan Lacy, MD, FACOG—a board‑certified obstetrician‑gynecologist and Johns Hopkins graduate—the practice offers a full spectrum of services including bioidentical hormone replacement therapy, menopause management, contraception, pap smears, treatment of irregular bleeding and PCOS, as well as transgender hormone therapy, personalized wellness programs, and cutting‑edge aesthetic procedures such as platelet‑rich plasma, exosome‑based hair restoration, Opus Plasma skin resurfacing, Botox, and lip fillers. Unique to the clinic is its “MORE” philosophy that blends medical expertise with aesthetic enhancement, providing telehealth visits for convenience and a warm, inclusive environment that welcomes patients of all ages and gender identities. The multidisciplinary team emphasizes empathetic, compassionate care, coordinated with extensive insurance acceptance and dedicated patient‑support services—including same‑day appointments for urgent concerns, comprehensive education through a regularly updated blog, and proactive mental‑health resources—ensuring each individual receives personalized, evidence‑based treatment in a supportive setting.

check_circleWhy choose MIG - Modern Gynecology & Reproductive Health?

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1. Compassionate Care
Patients often highlight Dr. Lacy's compassionate approach, noting her willingness to listen to concerns and offer supportive advice during emotional times. This empathetic care fosters a trusting physician-patient relationship, making patients feel valued.
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2. Professional Staff
The staff consistently receives high marks for professionalism and friendliness, with numerous reviews indicating that they treat patients with respect and attentiveness, enhancing the overall experience at the clinic.
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3. Thorough Examinations
Reviews frequently mention Dr. Lacy's thoroughness in examinations, where she takes the time necessary to ensure each patient feels heard and understood, addressing their medical needs without rushing through visits.
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4. Clean and Welcoming Environment
The clinic is praised for its clean, cozy atmosphere, contributing to a relaxing experience for patients. This environment is particularly beneficial for those who may feel anxious about medical visits.
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5. Accessibility and Affordability
Dr. Lacy has been commended for her willingness to discuss financial concerns and offer solutions, such as reducing out-of-pocket costs, making her care more accessible to patients facing economic hardships.

warningWhat to watch out for at MIG - Modern Gynecology & Reproductive Health?

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1. Poor Communication
A predominant criticism revolves around the clinic's communication practices. Numerous patients report difficulty in receiving timely updates on test results, often feeling ignored with unanswered calls and unreturned messages leading to considerable frustration.
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2. Prescription Management Issues
Patients have expressed significant dissatisfaction with prescription management, citing instances where medications were not called in on time or where refills required excessive follow-ups. This lack of organization can severely impact patient care.
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3. Logistics and Scheduling Problems
Several clients report logistical challenges, including extended wait times before appointments and difficulty obtaining essential follow-up services, which adversely affects the patient experience and undermines confidence in the clinic.
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4. Inconsistency in Care
Despite positive individual experiences, the inconsistency in patient care and the overall workflow of the clinic have left some patients feeling neglected, raising concerns about the reliability of ongoing treatment and support.
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5. Efficiency Concerns
Patients frequently mention inefficiencies in office operations, such as unnotified office closures or extended wait periods for appointments, indicating a need for improved management to enhance patient satisfaction.

4.7

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262 reviews

Based on real patient reviews

MIG - Modern Gynecology & Reproductive Health — Patient Reviews

S*** R.

3 weeks ago

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I really didn't care for the experience. I arrived earlier than expected for my appointment and even after my scheduled appointment time seeing MD Lacy was extremely delayed. I spent an unnecessary am…

H***

1 months ago

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Dr. Lacy and her team are the absolute best! I've been coming here for about 2 years now and haven't had a bad experience. My most recent visits (annual & followup) were seamless & quick. MIG …

L*** A.

4 years ago

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This is the absolute BEST doctor I have EVER seen! her nurse is AMAZING! I could not be happier!!!!! I look forward to my next visit just to see them again!!!!

t***

5 years ago

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I went with my boyfriend yesterday for his first Testosterone prescription and honestly it was amazing.The staff are more than welcoming and I wouldn’t have wanted to experience this journey with any …

S*** M.

3 years ago

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Very nice staff, quick and efficient service. Dr. Lucy was wonderful. I will definitely go back.

D*** S.

4 months ago

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Dr. Lacy listened, approached with compassion, and related migraines to hormones, providing effective treatment.

Dr. Lacy changed my life. I never once had a neurologist or specialist relate my migraines to hormones. Dr. Lacy listens and her whole team approaches with compassion. Without her I’d still be in dail…

A*** G.

3 years ago

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It was my first visit with Dr. Lacy office and everything and everyone was fantastic! Her staff was very nice and helpful and had pleasing attitudes. It made me feel more at ease since it was my first…

T T.

1 years ago

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C*** J.

3 years ago

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Dr. Lacy came highly recommended and I see why. Dr. Lacy made me feel very comfortable so it was easy to open up to her about my concerns. She was very attentive and did not talk over me. She gave me …

B*** M.

3 years ago

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I am new to Memphis, and have struggled finding good medical care. However, I have nothing but good things to say about Dr. Lacy! She was a breath of fresh air for me after experiencing a string of do…

MIG - Modern Gynecology & Reproductive Health — FAQ

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Modern Gynecology & Reproductive Health provides a comprehensive suite of fertility‑focused services, although it does not list in vitro fertilization (IVF) as a current offering. The clinic delivers bioidentical hormone replacement therapy (BHRT) to restore hormonal balance for women experiencing infertility related to menopause or perimenopause. It offers targeted PCOS management, which includes insulin‑resistance testing, weight‑management counseling, and ovulation‑inducing protocols. Contraception options—oral pills, IUDs, implants, patches, and injections—are available for family‑planning and cycle regulation. The practice also supports transgender patients with gender‑affirming hormone therapy, which can intersect with fertility preservation discussions. Each treatment plan is customized after a thorough hormonal panel, ensuring that patients receive evidence‑based fertility treatment, embryo‑transfer readiness assessment, and ongoing reproductive health monitoring.