4.4
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182 reviews
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About Indiana Fertility Institute

Indiana Fertility Institute is a fertility and reproductive endocrinology clinic located in Carmel, Indiana, serving patients throughout Anderson, Indianapolis, Muncie and the surrounding region, and specializes in personalized, high‑success in‑vitro fertilization (IVF) and comprehensive family‑building care; the center offers a full spectrum of services including IVF, IUI, ICSI, preimplantation genetic testing, egg, sperm and embryo cryopreservation, genetic screening, and advanced reproductive technologies, all supported by emotional‑wellness resources, dedicated financial counseling and Bundl financing that can refund a portion of treatment costs if cycles are unsuccessful. With more than 65 years of combined physician experience, a history of the first successful IVF cycle in Indiana, over 17,000 babies born, and consistently high success rates reported to the CDC’s SART database, the institute distinguishes itself through its research‑driven, compassionate team of pioneering IVF specialists, nurses and staff who create individualized treatment plans, inclusive of all ages, genders and situations, and enhance patient comfort with services such as Prelude Connect virtual companion, partner‑friendly appointments, and a commitment to holistic support from diagnosis through pregnancy.

check_circleWhy choose Indiana Fertility Institute?

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    1. Expert Medical Leadership
    Dr. Jarrett and Dr. Provost deliver knowledgeable, compassionate care, guiding patients through complex IVF protocols and achieving multiple successful pregnancies. Their realistic communication and willingness to adjust treatment plans based on individual histories are consistently highlighted.
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    2. Responsive Communication
    The clinic’s app and staff provide timely answers, flexible scheduling, and clear appointment reminders. Patients appreciate quick follow‑up on questions and the ability to coordinate visits without long wait times.
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    3. Personalized Treatment Plans
    Physicians tailor protocols to each patient’s unique situation, incorporating prior successful regimens and offering realistic expectations. This individualized approach is credited with improving outcomes and patient confidence.
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    4. Supportive Nursing Staff
    Nurses such as Jami and Dana are frequently described as kind, attentive, and proactive, offering emotional support and hands‑on assistance throughout procedures and visits.

warningWhat to watch out for at Indiana Fertility Institute?

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    1. Inconsistent Administrative Coordination
    Patients encounter scheduling errors, missed appointments, and delayed lab result communications. Conflicting information from different staff members creates uncertainty during treatment cycles.
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    2. Financial and Billing Issues
    The billing department is reported to issue unexpected charges, double‑billing, and inaccurate insurance processing. Patients often need to verify coverage themselves and experience difficulty resolving overpayments.
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    3. Variable Nursing Interactions
    While many nurses are praised, some reports describe rude or uncaring behavior during sample collection and other interactions, leading to feelings of disrespect and frustration.
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    4. Limited Direct Phone Access
    Reliance on a web portal for contact results in delayed responses, with patients unable to reach staff by phone for urgent concerns, contributing to stress during critical treatment phases.
4.4
starstarstarstarstar
182 reviews
Based on real patient reviews

Indiana Fertility Institute — Patient Reviews

V
V*** P.
3 weeks ago
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Good

P
P*** N.
1 months ago
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It is my first Tele medical visit, it went well covering all the questions.

J
J*** M.
3 weeks ago
starstarstarstarstar
M
M*** B.
2 months ago
starstarstarstarstar
J
J*** F.
2 months ago
starstarstarstarstar

Dr. Jarrett is nothing short of amazing! I feel so blessed to have him as my Dr.

A
A*** G.
3 months ago
starstarstarstarstar
M
M*** G.
6 months ago
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They will spam call you and lock your phone up. Do better on this. People have voice mails for a reason

J
J***
7 months ago
starstarstarstarstar

Seems to have staffing issues against operation hours… no answer almost hour after open. Terrible service for the area!

J
J*** G.
10 months ago
starstarstarstarstar

Review expresses a negative sentiment due to untrustworthy billing practices, mismanaged insurance claims, and poor communication quality. A horrible experience is reported with both the IVF clinic and Labcorp. Reviewer strongly advises against using them

Don’t sign any test, they charge in different invoices, they will tell you is 399 but there is another test they didn’t let you know! They also fill my insurance information wrong, it is a horrible ex…

H
H H.
11 months ago
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Overall we’ve had a good experience I just wish I was given more info with every test and scan from Dr Jarret. The tech who takes blood is amazing and so are the intake team.

Indiana Fertility Institute — FAQ

smart_toyAI-generated
Indiana Fertility Institute’s medical team is led by three board‑certified reproductive endocrinologists: Dr. John C. Jarrett II, MD, who pioneered the first successful IVF, GIFT and ZIFT cycles in Indiana in 1985; Dr. Meredith Provost, MD, PhD, a recognized researcher and specialist in infertility, endometriosis and fertility preservation; and Dr. Christine E. Hur, MD, a Cleveland Clinic‑trained reproductive endocrinologist with expertise in advanced surgery, in vitro maturation and patient‑centered care. The clinic’s senior staff also includes a lead embryologist, Kerrie Peck, and a team of physician assistants, nurse practitioners and fertility nurses who support every step of the assisted reproduction journey. Together, this multidisciplinary group provides comprehensive fertility evaluation, IVF, ICSI, donor‑egg programs and personalized treatment planning.

Contact & Location