3.7
starstarstarstarstar
68 reviews
See all reviews

About HRC Fertility - Newport Beach

HRC Fertility is a comprehensive reproductive medicine clinic located across multiple U.S. locations, specializing in assisted reproductive technologies for family building and fertility preservation. The center offers a full spectrum of services including in‑vitro fertilization (IVF) with preimplantation genetic testing, intrauterine insemination (IUI), egg freezing, single‑embryo transfer, third‑party programs such as egg donation and surrogacy, and dedicated LGBTQ+ family‑building options, as well as specialized care for male‑factor, poor ovarian reserve, and unexplained infertility. Unique features include the RI‑Witness™ ART Management System that safeguards all samples, an on‑site infertility laboratory, and the Reproductive Surgical Associates (RSA) surgical center that consolidates diagnostics, ultrasounds, and procedures in one convenient location. With more than 35 years of experience, HRC’s IVF success rates consistently exceed national averages, and the clinic is accredited and certified by leading reproductive societies. A team of renowned reproductive endocrinologists provides personalized, continuity‑of‑care protocols from the first consultation through obstetric follow‑up, supported by compassionate nursing staff, an international patient concierge via WeChat, educational seminars, a patient portal, and 24/7 assistance for appointments and financial counseling.

check_circleWhy choose HRC Fertility - Newport Beach?

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    1. Compassionate and Knowledgeable Medical Staff
    Patients frequently commend the doctors at HRC Fertility, especially Dr. Becht and Dr. Frederick, for their compassion, professionalism, and thorough understanding of complex fertility issues, which greatly helps in building trust and confidence.
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    2. Supportive Patient Coordinators
    Coordinators like Priscilla, Natalija, and Stephanie are recognized for their supportive roles throughout the IVF process, providing timely responses to patient queries and emotional support, which can significantly ease the stress associated with fertility treatments.
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    3. Organized Operations with Quick Appointments
    Numerous reviews highlight the clinic's ability to schedule appointments promptly, which is often appreciated in the IVF world where waiting times can be long. The clinic's organized structure is noted as a major convenience for patients.
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    4. Clean and Comfortable Facility
    Patients have remarked on the clinic's cleanliness and organization, contributing to a more comfortable experience during what can be an emotionally challenging time.
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    5. Positive Outcomes Reported
    Many clients report successful pregnancies, attributing these outcomes to the treatment plans executed by the skilled staff at HRC, encouraging prospective patients to consider their services despite the controversy.

warningWhat to watch out for at HRC Fertility - Newport Beach?

  • warning
    1. Allegations of Overcharging and Profit-Driven Practices
    Several reviewers accuse HRC Fertility of engaging in sketchy billing practices, where expenses are perceived as overly high and unnecessary procedures are promoted, leading to concerns about the clinic's motivations.
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    2. Inconsistent Staff Behavior and Poor Communication
    Negativity towards some staff members is evident, with claims of rudeness and lack of professionalism, particularly from front desk reception, which significantly detracts from the patient experience.
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    3. Concerns about Lab Performance
    Dissatisfaction is noted with the lab outcomes, where many patients report low survival rates of embryos, raising questions about the quality of lab services provided compared to other fertility clinics.
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    4. Lengthy Wait Times and Management Issues
    Experiences of long wait times, both for appointments and follow-ups, have been shared, causing stress and frustration among patients trying to manage their schedules around fertility treatments.
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    5. Lack of Sensitivity in Emotional Issues
    Several reviews indicate a significant absence of compassion during emotional discussions about failures or decisions related to IVF cycles and embryo handling, leading to a feeling of being uncared for during a critical time.
3.7
starstarstarstarstar
68 reviews
Based on real patient reviews

HRC Fertility - Newport Beach — Patient Reviews

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M*** A.
3 months ago
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Unethical clinic. Improper and incomplete instructions given the first time so I had to come back less than 2 weeks later for a retest. I confirmed upfront I would not be charged for the retest….howev…

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S*** K.
6 months ago
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Charged $75 deposit for consultation. Attempted to switch to phone call. Poor communication.

Very unprofessional. They charged me for a $75 deposit and then called two hours before the zoom initial consultation and asked me to switch it to a regular phone call. When I told them my appointment…

R
R*** L.
7 months ago
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ABSOLUTE HORROR OF A FERTILITY CENTER - Dr. Frederick uses one-size-fits-all treatment plan, using max hormone drugs …

T
T*** H.
10 months ago
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I’ve been meaning to write this review for 2+ years. We started working with Dr Potter and Stephanie after two unsuccessful rounds of IVF at another clinic. …

R
R*** T.
3 years ago
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I have nothing but good things to say about our experience with Dr. Potter and our nurse, Stephanie at HRC Newport Beach! We are from out of state, and used donated embryos, which sounds like it woul…

M
M*** M.
1 years ago
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M*** W.
10 years ago
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I hate to do it, but I have to give Dr. Potter and HRC Fertility a 1 star review. First, about me. I have had 2 kids naturally, but after a miscarriage with my 3rd pregnancy, we learned that we had a …

L
l*** y.
9 years ago
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N/A

S
S*** R.
8 years ago
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Wonderful experience with Dr. Potter and the coordinator who was a nurse, Natalie. I was an out of state patient and had the best experience. The first time we didn't get pregnant but the second tim…

A
A***
8 years ago
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if someone is seeking fertility treatment then this is a hard time in life. When something doesn't work out naturally it only makes it worse when it medically doesn't happen either. Everyone has diffe…

HRC Fertility - Newport Beach — FAQ

smart_toyAI-generated
The IVF laboratory at HRC Fertility utilizes the RI Witness™ ART Management System, a proprietary platform that tracks and safeguards gametes and embryos throughout the assisted reproductive technology (ART) workflow. This system provides real‑time monitoring, barcode‑based sample identification, and automated data logging to ensure traceability and reduce handling errors. The laboratory also employs standard culture incubators, time‑lapse imaging, and quality‑control protocols that meet SART and CDC accreditation standards.

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