About Her Health OB/GYN & Fertility Center
check_circleWhy choose Her Health OB/GYN & Fertility Center?
- check_circleCompassionate Doctor TeamDr. Gutiérrez, Dr. Khamsi, Dr. Larrazaleta, and Dr. Suarez consistently provide thorough explanations, attentive listening, and personalized care. Patients describe feeling safe during deliveries and high‑risk pregnancies, noting that doctors respond promptly to urgent concerns.
- check_circleClean and Well‑Equipped FacilitiesThe clinic maintains consistently clean examination rooms and modern equipment. Staff members are noted for keeping the environment tidy, which contributes to a comfortable patient experience.
- check_circlePunctual Appointments & Multi‑Doctor CoverageAppointments generally start on time, and the practice offers coverage by several physicians, ensuring continuity of care even when a primary doctor is unavailable.
- check_circleStrong Pregnancy SupportPatients report excellent guidance throughout prenatal visits, labor, and postpartum recovery. The team coordinates deliveries, including C‑sections, and provides clear instructions when complications arise.
warningWhat to watch out for at Her Health OB/GYN & Fertility Center?
- warningUnresponsive Phone SystemCalls to the office frequently go unanswered, and no voicemail is available for messages. This lack of phone access delays prescription refills, test result inquiries, and appointment scheduling.
- warningRude Front Desk & Scheduling ErrorsFront‑desk staff are often described as curt or dismissive, with multiple reports of rescheduled appointments, forgotten prescription orders, and inconsistent communication about appointment times.
- warningInconsistent New‑Patient PoliciesThe clinic provides conflicting information about accepting new patients, sometimes stating they are closed to new appointments while marketing otherwise, leading to confusion for families relocating to the area.
- warningOccasional Clinical NegligenceInstances of missed examinations, delayed test submissions, and forgotten paperwork have been reported, particularly involving Dr. Suarez, resulting in prolonged infections or delayed diagnoses.
Her Health OB/GYN & Fertility Center — Patient Reviews
This office is so ridiculously mismanaged to the level that it feels like some dark comedy, whoever posted 5 stars must be a bot. So I'll join the complaints list: the phone hasn't been working for YE…
I called this place and the receptionist answered by asking how she could help me. All I said was that I wanted to schedule an appointment, and she abruptly hung up on me! Thinking it was just a techn…
Called for information to schedule an appointment. The receptionist that answered didn’t answer with proper greeting, I was confused and asked if this was the correct line- she simply stated ‘yeahhh’.…
I was suppose to be scheduled for a procedure. I still haven’t heard anything, till today
There’s not a rating for a Zero for the staffing. Dr. Smith is great, but the staff is terrible. You can never get a hold of them, they hardly answer the lines, and they are very rude at the front des…
She best doctor she is gave me advice Ms.laura thank you better advise and options
Why even have front desk employees if they dont do their job or answer phones.
If I could give a zero I would!! 1st this place is incredibly hard to get a hold of, and 2nd when they do finally answer after 3 weeks of trying to call them, they answer and hang up. I NEVER leave a …
I’ve been looking for a new fertility clinic and I can’t even get through the phone line. No one answers and by 12 I already get the closed for business automated system. I read the ratings and now I …
Can you guys answer the damn phone? I'm trying to schedule an appointment, first time they answered and they put me on hold and not even one minute later they hung up on me. Second time went straight …
Contact & Location
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