location_onTexas, United StatesOpen

Her Health OB/GYN & Fertility Center

medical_servicesIVF
3.2
starstarstarstarstar
95 reviews
See all reviews

About Her Health OB/GYN & Fertility Center

check_circleWhy choose Her Health OB/GYN & Fertility Center?

  • check_circle
    Compassionate Doctor Team
    Dr. Gutiérrez, Dr. Khamsi, Dr. Larrazaleta, and Dr. Suarez consistently provide thorough explanations, attentive listening, and personalized care. Patients describe feeling safe during deliveries and high‑risk pregnancies, noting that doctors respond promptly to urgent concerns.
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    Clean and Well‑Equipped Facilities
    The clinic maintains consistently clean examination rooms and modern equipment. Staff members are noted for keeping the environment tidy, which contributes to a comfortable patient experience.
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    Punctual Appointments & Multi‑Doctor Coverage
    Appointments generally start on time, and the practice offers coverage by several physicians, ensuring continuity of care even when a primary doctor is unavailable.
  • check_circle
    Strong Pregnancy Support
    Patients report excellent guidance throughout prenatal visits, labor, and postpartum recovery. The team coordinates deliveries, including C‑sections, and provides clear instructions when complications arise.

warningWhat to watch out for at Her Health OB/GYN & Fertility Center?

  • warning
    Unresponsive Phone System
    Calls to the office frequently go unanswered, and no voicemail is available for messages. This lack of phone access delays prescription refills, test result inquiries, and appointment scheduling.
  • warning
    Rude Front Desk & Scheduling Errors
    Front‑desk staff are often described as curt or dismissive, with multiple reports of rescheduled appointments, forgotten prescription orders, and inconsistent communication about appointment times.
  • warning
    Inconsistent New‑Patient Policies
    The clinic provides conflicting information about accepting new patients, sometimes stating they are closed to new appointments while marketing otherwise, leading to confusion for families relocating to the area.
  • warning
    Occasional Clinical Negligence
    Instances of missed examinations, delayed test submissions, and forgotten paperwork have been reported, particularly involving Dr. Suarez, resulting in prolonged infections or delayed diagnoses.
3.2
starstarstarstarstar
95 reviews
Based on real patient reviews

Her Health OB/GYN & Fertility Center — Patient Reviews

L
L*** S.
2 months ago
starstarstarstarstar

wow!!! as I am looking for a new gynecologist, I come across this office, everything I read is that the dr's are amazing but that the stuff is horribly rude and that's all I saw in the reviews. Looks …

L
L*** R.
2 months ago
starstarstarstarstar

I wanted a OB/GYN close to my home. Therefore, ignored bad reviews and gave it a chance. Big regret. They just want to get paid. Not impressed with Dr. Smith's bedside manner during my First pregnancy…

R
R*** A.
2 months ago
starstarstarstarstar

Went with the wife for a check up, and they said they are NOT TAKING new patients 😑 😒. So yeah, THANK YOU for nothing.

A
A R.
2 months ago
starstarstarstarstar

If you want to be treated with love and care then this is NOT the place for you!! Terrible staff!! Ladies whatever you do GO SOMEWHERE ELSE please!! You’ll have better care elsewhere trust me!! If I c…

S
S*** L.
3 months ago
starstarstarstarstar

I love Dr Claudia Suarez, she is kind and caring. I’m sorry Dr Suarez after so many years I’ve decided to go elsewhere. Your staff is impossible, I think you should know they are rude and short …. T…

V
V*** L.
6 months ago
starstarstarstarstar

I always loathed going here because the administrative staff are the worst. They have hung up on me multiple times while trying to schedule an appointment. If you talk to them in person they are also …

V
V*** B.
11 months ago
starstarstarstarstar

Haven’t gone here. They just don’t answer their phones. Seeing from the other 1 star reviews it doesn’t seem they have any interest in fixing this.

V
V*** C.
6 months ago
starstarstarstarstar

The ONLY reason I am giving it more than one star is because despite them having incompetent staff the doctors are still caring and amazing. I have been here the past 7 years and have no desire to cha…

U
u*** A.
2 years ago
starstarstarstarstar

Dr. Gutierrez is the best! I had a great experience every-time I visited her office. She is very thorough, listens to you and is always available if I have any questions. The staff is super friendly a…

S
s***
4 months ago
starstarstarstarstar

GO SOMEWHERE ELSE. NO HUMANITY. They couldn't care less. Called to schedule an appointment due to my husband and I wanting to have children. He is now in remission after stage 4 cancer so his oncologi…

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