location_onUnited StatesOpen

Fertility Centers of Illinois

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,Surrogacy,Embryo donation,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 312-222-8230
3.8
starstarstarstarstar
231 reviews
See all reviews

About Fertility Centers of Illinois

Fertility Centers of Illinois is a fertility and IVF clinic located in Illinois, USA, specializing in comprehensive infertility care, including trying to conceive, egg freezing, and egg donation. Backed by 12 world‑renowned physicians with more than 100 years of combined experience, the center has helped welcome over 42,000 babies and operates a Centers of Excellence program that leverages the latest reproductive technologies and rigorous accreditation standards. Key services include personalized IVF cycles, advanced embryology, donor egg programs, pre‑implantation genetic testing, and integrated counseling and emotional support throughout the journey, complemented by financial guidance and a patient hub offering educational videos and resources. The multidisciplinary team—comprising doctors, embryologists, nurses, and donor coordinators—adopts a compassionate, patient‑centered approach, ensuring each individual feels heard and empowered without pressure, as reflected in numerous patient testimonials praising the thoroughness and empathy of clinicians such as Dr. Uhler, Dr. Hobeika, and Dr. Rapisarda. With over 35 years of experience, multiple locations across the state, and a commitment to cutting‑edge practice, Fertility Centers of Illinois distinguishes itself through proven results, exceptional support, and a steadfast mission to turn miracles into families.

check_circleWhy choose Fertility Centers of Illinois?

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    1. Expert and Compassionate Physicians
    Dr. Burks, Dr. Hirshfeld, Dr. Kaplan, Dr. Nguyen, and Dr. Sipe deliver attentive, personalized treatment plans and clear explanations. Their expertise has led to multiple successful pregnancies, including IVF, IUI, and surrogacy cases.
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    2. Supportive Nursing and Staff
    Nurses such as Alyssa, Jaye, Caitlin, and front‑desk staff like Elvi and Rosa provide warm, patient‑centered care, remembering personal details and ensuring comfort throughout each visit.
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    3. High‑Quality Clinical Services
    Ultrasound technicians (Frannie, Christina) and the phlebotomy team offer gentle, responsive procedures with early appointment slots, thorough monitoring, and clear communication of results.
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    4. Strong Success Outcomes
    Patients report births after IVF, IUI, and egg‑freezing cycles, as well as successful surrogacy support, reflecting effective medical protocols and individualized care.
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    5. Prompt Emergency Care
    Dr. Nguyen handled emergency situations quickly, providing clear guidance and emotional support, which helped patients feel safe during critical moments.

warningWhat to watch out for at Fertility Centers of Illinois?

  • warning
    1. Billing and Financial Disorganization
    The billing department frequently issues inaccurate estimates, delays invoices, and sends collection notices without clear documentation, requiring extensive patient follow‑up.
  • warning
    2. Poor Patient Portal and Communication
    The patient portal often contains login errors, missing test results, and limited functionality, leading to delayed information and frustration for patients.
  • warning
    3. Scheduling Inconsistencies
    Appointment coordination conflicts between clinical recommendations and administrative scheduling cause delays and force patients to advocate aggressively for timely slots.
  • warning
    4. Rude or Unresponsive Staff Interactions
    Some patients encounter dismissive phone responses, unreturned voicemails, and unprofessional behavior from certain administrative personnel, adding stress to the treatment process.
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    5. Limited Post‑Procedure Follow‑Up
    Certain cases report insufficient monitoring after transfers or ectopic pregnancies, with delayed or absent follow‑up communications from the care team.
3.8
starstarstarstarstar
231 reviews
Based on real patient reviews

Fertility Centers of Illinois — Patient Reviews

E
e***
2 days ago
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This place is a nightmare. The communication and problem solving skills are nonexistent. These are high stress times for people and no one moves with empathy when problems arise. Which are often. If …

K
K*** Z.
2 weeks ago
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Terrible customer service in person and via phone. No one can help you.

W
W*** B.
3 weeks ago
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Dr. Hirshfeld and her staff, especially Jaye were wonderful through the entire process. I’m currently 8 weeks pregnant and so grateful to their team!

B
B*** U.
4 weeks ago
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I hate that we even have to look at reviews in health care but I'm realizing now more than ever that it's a business before it's care. I wish I would've looked at reviews before I booked at FCI becaus…

S
S*** H.
1 months ago
starstarstarstarstar

Would highly recommend FCI river north. The staff were all very friendly, their availability was very accommodating as a patient with a full time job, and they were very responsive via the patient por…

C
C***
2 months ago
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It’s hard to give just one rating to a journey that has been such a long one for me. I’ve had a mix of experiences, but that is simply the nature of fertility treatments and working within a complex w…

A
A*** B.
2 months ago
starstarstarstarstar

Navigating infertility has been extremely difficult, and while we hope for happiness as the outcome from our treatment, sometimes that isn’t the case. Not only has my care team been great during our t…

M
M*** A.
2 months ago
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Despite having to change doctors due to an unpleasant consultation, the Front desk, nurses, ultrasound and the phlebotomy team have been spectacular! This team is very communicative and patient. They …

S
S*** M.
3 months ago
starstarstarstarstar

I first came to FCI in 2022 and had a successful fully medicated embryo transfer that resulted in my now almost 3-year-old child. Fast forward to 2026, I was unhappy with the care I was receiving els…

R
R*** R.
3 months ago
starstarstarstarstar

My husband and I cannot say enough wonderful things about fertility centers of Illinois-Mokena and the incredible team that helped us throughout our journey. From our very first appointment, we were t…

Fertility Centers of Illinois — FAQ

smart_toyAI-generated
Yes, Fertility Centers of Illinois provides extensive egg‑donation services for IVF. Patients can choose from the clinic’s in‑house fresh egg donor program, frozen donor eggs from Fairfax EggBank, or a known donor. All donors undergo thorough medical, psychological, and genetic screening, and the clinic’s secure online database allows patients to search by ethnicity, education, and physical characteristics. The program supports more than 400 donor‑egg cycles annually and consistently achieves high live‑birth rates, reflecting the clinic’s expertise in donor‑egg IVF.

Contact & Location

call
Phone
+1 312-222-8230
location_on
Address
900 N Kingsbury St Ste RW6, Chicago, IL 60610
language
Website
fcionline.com
Open location in Google Maps

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