4.7
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401 reviews
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About Fertility Center Of San Antonio

The Fertility Center of San Antonio is a leading fertility clinic located in San Antonio, Texas, specializing in reproductive medicine and offering a range of services to help individuals and couples build their families. With over 38 years of experience and some of the highest success rates, the clinic provides personalized care in a comfortable, private atmosphere, utilizing innovative science and technology. The team, led by Dr. Gregory Neal and Dr. Joseph E. Martin, offers specialized services such as IVF, Nature’s IVF using INVOcell technology, Univfy PreIVF, and the Precision IVF Refund Program, as well as fertility preservation options like egg freezing. The clinic’s approach focuses on patient comfort and support, featuring a discreet, newly remodeled office with covered parking, wheelchair accessibility, Wi‑Fi, and a welcoming waiting area, while a dedicated staff provides one‑on‑one care and extensive patient communication. Patients benefit from an on‑site andrology and embryology laboratory, pioneering techniques such as ICSI and preimplantation genetic testing, comprehensive LGBT family‑building services, and a wealth of educational resources, ensuring a thorough, supportive fertility journey.

check_circleWhy choose Fertility Center Of San Antonio?

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    1. Warm Front Desk Service
    Alyssa, Susie, and Ashley greet patients with bright smiles and clear explanations, making scheduling and check‑in processes smooth. Multiple accounts note their friendliness, patience, and willingness to answer extensive questions, creating an inviting first impression.
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    2. Compassionate Medical Team
    Dr. Neal, Dr. Retzloff, and Dr. Adams provide expert guidance, clear communication, and emotional support throughout IVF cycles. Patients highlight their professionalism, quick response to complications, and ability to make complex information understandable.
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    3. Efficient Clinic Operations
    The clinic’s workflow is described as highly organized, with rapid check‑ins, coordinated appointments, and prompt lab work. Staff members such as Ashley and the front‑office team keep patients informed and on schedule, reducing stress.
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    4. Strong IVF Success Rates
    Several patients report successful IVF cycles, including multiple healthy embryos and live births after a single round of treatment. These outcomes are attributed to the clinic’s expertise and attentive care.

warningWhat to watch out for at Fertility Center Of San Antonio?

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    1. Refund Delays and Unresponsiveness
    Some patients experienced slow or absent responses when requesting refunds after unsuccessful cycles. Emails to Ashley and Mary reportedly went unanswered, leading to frustration over financial reimbursement.
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    2. Inconsistent Financial Communication
    Financial discussions, including cost breakdowns and payment plans, were occasionally unclear. A few individuals noted stress from high treatment expenses and a need for more transparent billing information.
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    3. High Treatment Cost Stress
    The overall expense of IVF was described as a significant emotional burden. While the clinic offers supportive care, the financial strain was a recurring concern for some patients.
4.7
starstarstarstarstar
401 reviews
Based on real patient reviews

Fertility Center Of San Antonio — Patient Reviews

S
S*** S.
3 weeks ago
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Choosing the right IVF clinic is such an important decision, and we’re so grateful we chose Dr. Retzloff and Dr. Neal. We visited about five clinics before making our decision, and they stood out by p…

J
J***
3 weeks ago
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Excellent staff, including Dr Neil, Nurse Kris and Ms Sylvia. Recommended hands down!

R
R*** M.
2 months ago
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I just wanna take the time to thank the staff at San Antonio fertility center for making my wife and I dreams come true. Our treatment started in march of last year and today we have a beautiful baby …

E
E*** K.
2 months ago
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Amazing staff! Everyone was very kind, understanding and helpful. Thank you for making our journey so much easier on us.

Z
z*** q.
3 months ago
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Thank you so much to the Fertility Clinic of San Antonio. From the nurses to the Doctors, but a special thank you to Susie. Thank you for helping my wife and I feel comfortable to start this journey. …

J
J*** R.
3 months ago
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Susie was great! I appreciate the care and attention to just setting up an appointment

M
M*** F.
3 months ago
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Quiero tener más información por favor quien me ayuda . Eh llamado y no atienden mi llamada

A
A*** M.
3 months ago
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Give the clinic 5 stars because overall I think they care about their patients. IVF was physically, emotionally, and financially exhausting, but I would probably do it all again if our chances were be…

T
T*** G.
11 months ago
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Prompt and friendly staff at the Fertility Center in San Antonio, with Dr. Neal being knowledgeable.

While I have only had one initial appointment I was blown away by the promptness of all of the staff ( Alyssa in particular). Dr. Neal was so knowledgeable. I look forward to our ongoing journey with …

M
M*** M.
10 months ago
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Met with knowledgeable and patient staff. Received a brief meeting. Highly recommend the clinic due to staff kindness.

Briefly met with Roslyn, Susie, Sylvia, Evelyn, Alyssa, and Ashley during my visit. Hands down some of the kindest, most knowledgeable and patient women across any of the fertility clinics I’ve visite…

Fertility Center Of San Antonio — FAQ

smart_toyAI-generated
Fertility Center of San Antonio was founded over 38 years ago by Dr. Joseph E. Martin, establishing the first office‑based IVF program in Texas and the first clinic in the Southwest to achieve a pregnancy through intracytoplasmic sperm injection (ICSI). Since its inception, the center has grown into a leading reproductive medicine practice, performing more than 500 IVF cycles each year and serving patients from across Texas and beyond. The clinic is a long‑standing member of SART, regularly publishing its assisted reproductive technology outcomes. With a commitment to innovation, the center introduced Nature’s IVF™ (INVOcell) and maintains a world‑class embryology laboratory directed by Dr. Gary D. Smith, Ph.D. The practice’s longevity, high success rates, and comprehensive services have earned it recognition as a top fertility clinic in San Antonio.

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