CRGH City
About CRGH City
check_circleWhy choose CRGH City?
- check_circleExceptional Medical StaffPatients overwhelmingly commend the performance and empathy of specific doctors like Dr. Ali Al-Chami and Dr. Javier Cordero, describing their approach to patient care as respectful, supportive, and informative. Many reviewers highlight the seamless treatment plans tailored to individual needs and the kindness shown by medical professionals during emotionally charged experiences.
- check_circleStrong Supportive NursesSeveral reviews reflect positively on the nursing staff who are described as caring, responsive, and attentive. Specific nurses like Jo Whitty have been singled out for their exceptional level of support and availability, contributing significantly to patients' overall positive experiences.
- check_circleSuccessful Treatment OutcomesDespite mixed experiences, many patients reported successful treatment outcomes at CRGH City, sharing joy at conceiving and welcoming healthy babies after their fertility journeys. Exceptional cases of individualized care and successful IVF cycles have created a grateful community of patients.
- check_circleExcellent FacilitiesPatients appreciate the high-quality standards of the clinic, noting that the facilities are well maintained and conducive to a supportive treatment environment. The professionalism displayed at the clinic has reassured many patients throughout their treatment journeys.
- check_circleResponsive CommunicationWhile communication issues were noted, several patients described instances of prompt and helpful communication from certain staff members when they reached out with questions or concerns, thus helping to alleviate stress during their journeys.
warningWhat to watch out for at CRGH City?
- warningPoor Communication and UnresponsivenessMany patients faced frustrating communication breakdowns, including delays in email responses and long wait times to speak with clinic staff. This lack of timely communication has led to stress and uncertainty among patients regarding their treatment plans.
- warningPrice Increases and Hidden CostsFollowing the changeover to CRGH, many patients noticed unexpected hikes in treatment costs and a lack of transparency regarding the pricing structure. Patients reported feeling trapped by high fees, leading to a sense of distrust towards the clinic's pricing practices.
- warningStaff Turnover and Change in AtmosphereSignificant staff changes post-takeover have caused many former patients of GENNET to feel disillusioned. The clinic's once supportive environment has reportedly shifted to one perceived as more profit-driven and less caring, affecting the patient experience negatively.
- warningPerception of Being Treated as a NumberA common sentiment among reviewers is that the clinic lacks a genuine personal touch. Several patients felt like numbers rather than individuals, with concerns about not being adequately cared for or listened to during their treatment process.
- warningInconsistent Quality of CareDespite glowing reviews for some staff members, others have described negative experiences with certain team members, detailing instances of rudeness or lack of professionalism that diminished the overall quality of care.
CRGH City — Patient Reviews
We had a positive experience at CRGH City, with good communication and supportive staff. Unfortunately, our first embryo transfer failed. We're grateful for the support we received from Dr Cordero.
We recently had our baby and just wanted to thank all the staff at CRGH city. Our consultant was Dr Cordero who communicated well throughout and supported us well with next steps after a failed embryo…
Negative experience with poor service and communication. Spent close £800 with no progress on IVF journey. Frustrated with payment reminders.
Poor service. Have been paying CRGH since February and have spent close £800 with them and have yet to start our IVF journey. The only thing they do quickly without fail is bombard you with payment re…
Avoid this place. They are very slow and do not give you the full information about the exact steps involved in the fertility treatment. I feel like I’ve wasted so much time and money with this clinic…
Staff member Lisa Lawrence provided excellent service. She was friendly, approachable, and helpful. Timely communication was also appreciated.
As Dr Cordero secretary, Lisa Lawrence was superb in helping guide us through any queries and coordinating any appointments we needed in a timely manner. She was always friendly, approachable and help…
Disappointing experience with Dr. Cordero at CRGH City Clinic due to a subpar ultrasound consultation lasting less than one minute, without proper measurements, resulting in vague and inconsistent feedback.
I had a very disappointing experience at CRGH City Clinic, specifically with Dr. Javier Cordero. The ultrasound follicle tracking consultation lasted less than one minute, with no proper measurements …
Despite having unsuccessful outcomes, we feel that the care we recieved at CRGH was overall, very good. Having been referred following Cancer gene diagnosis, we underwent 3 rounds of …
We cannot thank you enough for everything that you did for us, we are eternally grateful to the doctors, nurses and all staff! After 10 years of trying, we were finally blessed with a baby thanks to C…
CRGH provided bespoke specialist care for IVF journey with good results and advice.
We are so glad we chose CRGH for our IVF journey. They provide bespoke specialist care every step of the way and leave no stone unturned to give you the best advice, care and results. Highly recommend…
The team at CRGH is incredibly knowledgeable and supportive during IVF journeys. They provide brilliant care and put patients at ease. Their attention is always present to aid the IVF process.
The whole team at CRGH was incredibly knowledgeable and supportive during my IVF journey. The IVF process can be daunting, but the level of care and attention from CRGH was brilliant throughout the wh…
CRGH City — FAQ
smart_toyAI-generatedContact & Location
More Fertility Clinics in United Kingdom
Explore other highly-rated fertility clinics in this area.
P4 Fertility
P4 Fertility is a reproductive medicine clinic located in Birmingham, London, and Watford, specializing in…
IVF London
IVF London is a specialized private fertility clinic located in Central London, at the Basinghall…
abc ivf
abc ivf is an affordable IVF and fertility clinic with nationwide locations across the UK—including…