About CREATE Fertility

CREATE Fertility is a specialist fertility clinic located in the United Kingdom, focusing on IVF and donor‑assisted reproduction; it offers IVF with donor eggs, IVF with donor sperm, and an innovative egg‑sharing programme that reduces treatment costs for eligible women under 36. The clinic boasts its own egg‑donor bank of young, healthy donors, partners with recognised licensed sperm banks, and provides high‑quality 3D Doppler ultrasound scans and virtual consultations starting at £200, all coordinated by experienced fertility consultants and dedicated nursing staff who also deliver hour‑long counselling sessions and personalised donor matching. Success rates for donor‑egg cycles are described as “excellent,” and any surplus high‑quality embryos can be frozen for future use. A multidisciplinary team—including lead fertility doctors, skilled embryologists, and a new‑patient support team available weekdays 8:30 am‑6 pm—ensures a compassionate, patient‑centred approach, complemented by free information packs, webinars, and a Trustpilot‑review platform to guide and reassure patients throughout their journey.

check_circleWhy choose CREATE Fertility?

  • check_circle
    1. Compassionate and supportive staff
    The nursing team and consultants consistently provide reassurance, empathy, and personalized attention. Nurses Olivia and Mia are praised for making patients feel at ease during procedures, and staff frequently offer hugs and emotional support during stressful moments.
  • check_circle
    2. Personalized treatment plans
    Create Fertility tailors protocols to individual needs, offering low‑stimulation IVF, mild IVF with ICSI, and careful medication dosing. Patients report feeling heard and respected, with treatment schedules explained in detail before each step.
  • check_circle
    3. High success rates and happy outcomes
    Multiple patients celebrate successful pregnancies, including twin births and healthy babies after a single cycle. The clinic’s embryology team keeps patients updated on embryo quality and transfer timing, contributing to positive results.
  • check_circle
    4. Inclusive and LGBTQ+ friendly environment
    The clinic is described as welcoming to LGBTQ+ couples and gender‑diverse patients, with staff using respectful language and ensuring all paperwork reflects patients’ identities.

warningWhat to watch out for at CREATE Fertility?

  • warning
    1. Inconsistent communication
    Many patients experience delayed or absent callbacks, difficulty reaching coordinators, and contradictory information from consultants. Missed phone calls and unanswered emails contribute to heightened anxiety during treatment.
  • warning
    2. Administrative disorganization
    Coordination errors, such as forgotten appointments, misplaced notes, and repeated blood‑test requests, have been reported. Some patient coordinators are described as unable to manage basic scheduling tasks, leading to treatment delays.
  • warning
    3. Financial disputes and cancellation fees
    Patients have incurred unexpected costs for abandoned scans, medication, and a £750 cancellation fee after cycles were halted by the clinic. These charges are viewed as burdensome, especially when the clinic initiates the cancellation.
  • warning
    4. Variable staff competence
    While many clinicians are praised, certain staff members, particularly some patient coordinators, are reported as incompetent or unresponsive. This inconsistency can affect the overall patient experience and confidence in care.

Price List

Popular
medical_services
IVF
£3,795

infoPrices are indicative only. The clinic will provide the exact price upon request.

3.8
starstarstarstarstar
75 reviews
Based on real patient reviews

CREATE Fertility — Patient Reviews

A
A*** M.
2 months ago
starstarstarstarstar

I personally cannot understand any of the negative reviews. Our experience couldn’t have been more positive! I would go so far as to call it dreamy! We’ve been discharged this week and I can genuinely…

L
L*** S.
3 months ago
starstarstarstarstar

Communication is an absolute shambles making an already stressful time even more stressful. There is zero coordination by the patient coordinators who provide inaccurate information, don’t follow up w…

S
S*** A.
9 months ago
starstarstarstarstar

This is one of the bad hospital ever in the UK. We have started our IVF journey with them but was unsuccessful because they don’t take in account my semens test and just focused on my tests …

M
M*** W.
8 months ago
starstarstarstarstar

We have started our IVF journey with them but was unsuccessful because they don’t take in account my semens test and just focused on my wife only and ignore my test. …

C
C*** A.
2 years ago
starstarstarstarstar

Various reasons I would not recommend this clinic. 1) My patient co ordinatior never answered 80% of my phone calls. 2) They increased me to 150mg of bemfola ( the hormone drug ), just after my …

P
P*** P.
5 months ago
starstarstarstarstar

IVF clinic had poor communication, incorrect test results, and poor customer service.

Communication appalling, lab information so bad wrong tests were run and we had to pay again, won't call us back to arrange time sensitive appointments, talk to me like I'm 5 and consistently spell my…

A
A*** C.
3 months ago
starstarstarstarstar

The reviewer had a negative experience due to poor communication from the IVF clinic, which created more stress during an already challenging time. They had difficulty contacting staff and coordinating appointments. The poor communication quality negative

Awful communication the whole way through, makes what is expected to be an exciting yet scary time, into a very stress filled process. Can never get hold of people, and have to chase them up about thi…

A
A*** J.
7 months ago
starstarstarstarstar

The reviewer experienced a poor iui treatment at the clinic. They were charged £2000 + and had to wait 1 year 5 months. The staff were uncooperative.

I started my iui journey feb 2024 we told dr steadler and the nurse my partner don’t have id and i have mines they said ok at that time i spend 1 year 5 months having blood tests ultra sounds etc paye…

A
A***
7 months ago
starstarstarstarstar

Such wonderful people and such a trustworthy service. Definitely has a patient/ women lead focus and we felt so listened to and respected throughout the whole experience. Super LGBTQ+ friendly too!

L
L*** C.
2 years ago
starstarstarstarstar

We were referred to Create from the NHS. We would definitely recommend Create to anyone. The staff were all very helpful and friendly, the process was efficient, and we were successful on our first r…

CREATE Fertility — FAQ

smart_toyAI-generated
CREATE Fertility provides a comprehensive suite of assisted reproduction options, including Mild IVF, Natural IVF, Modified Natural IVF and conventional IVF with ICSI for male‑factor infertility. The clinic also offers intra‑uterine insemination (IUI), egg freezing, embryo freezing (Vitrification), and frozen embryo transfer (FET). Donor programmes are available for both eggs and sperm, and the network supports reciprocal IVF for same‑sex female couples. Additional services include pre‑implantation genetic testing (PGT‑A), fertility preservation for cancer patients, and comprehensive fertility assessments such as advanced 3D Doppler ultrasound scans and AMH testing.

Contact & Location