Conceptions Reproductive Associates of Colorado | RMA
About Conceptions Reproductive Associates of Colorado | RMA
check_circleWhy choose Conceptions Reproductive Associates of Colorado | RMA?
- check_circle1. Compassionate Doctor LeadershipDr. Jasmine Chiang and Dr. Greene consistently provide empathetic, thorough consultations and explain complex fertility options in understandable terms. Their willingness to answer questions and reference current research builds patient confidence and contributes to multiple successful pregnancies.
- check_circle2. Responsive Nursing TeamUltrasound nurses and clinic staff are frequently described as friendly, patient, and quick to address concerns. The messaging system with nurses enables rapid answers, and many patients feel supported throughout cycles and transfers.
- check_circle3. Flexible Scheduling & Remote ServicesThe clinic accommodates out‑of‑town patients by coordinating local blood draws and adjusting appointment times. This flexibility reduces travel burdens and helps keep treatment timelines on track.
- check_circle4. Effective Embryology and Success OutcomesPatients report high success rates, including multiple ongoing pregnancies and live births. The embryology program is praised for its professionalism and contributes to the clinic’s strong reputation among those who achieve positive results.
warningWhat to watch out for at Conceptions Reproductive Associates of Colorado | RMA?
- warning1. Communication BreakdownsThe patient portal often fails to accept documents, and test results or appointment changes are not communicated promptly. Patients experience missed calls, delayed Zoom links, and lack of follow‑up after procedures.
- warning2. Billing Opacity and Unexpected ChargesInvoices lack clear itemization, insurance claims are mishandled, and surprise bills appear without prior explanation. Several patients describe difficulty reaching billing staff and unclear payment processes.
- warning3. Administrative Errors and Privacy ConcernsMistakes such as incorrect medication lists, wrong lab orders, and a reported HIPAA breach where another patient’s bill was sent to a client undermine trust. These errors often require patients to intervene repeatedly.
- warning4. Rude or Dismissive InteractionsSome doctors (e.g., Dr. O’Shaughnessy, Dr. O) and front‑desk personnel are reported as abrupt, interruptive, or uncaring, leaving patients feeling judged and treated as numbers rather than individuals.
Conceptions Reproductive Associates of Colorado | RMA — Patient Reviews
Did not give good direction in any reminder or appointment scheduling emails. There's is about 4 different fertility clinics in the same area all connected to the hospital.
Could not get my lab results for 3+ months. I ended up having to tell the billing department that I would not pay my bill until I got the results. That finally worked, but the results were, "inconclus…
Had my husband get a semen analysis here and they scared us into thinking we had to do IVF. They approached the phone call terribly talking about how they had so many concerns. Brought the results to …
I am readding my review that I was asked to remove. The Manager told me I could call her for anything -- no response. I have sent many messages this week and last week to my nurse. Nothing. I feel…
This clinic provided poor customer service and negative treatment, including no phone call after receiving an embryo result.
Absolutely despicable customer service. This practice preys on the hopes and dreams of women/couples, but then treats them like a number. We got an embryo result but got no phone call from doctor, nur…
A challenging year of IVF with supportive staff at Conceptions.
I'm not going to say that the past year of doing IVF was easy or fun - it was the most challenging year of my life. But I truly felt that all of the staff at Conceptions were doing the most they possi…
Patient had a negative experience at the IVF clinic due to poor treatment by staff, difficulty with the patient portal, and interruptions during the appointment. Dr. O'shaughnessy and Claudia treated the patient poorly, while an employee was more neutral.
I am leaving this review in hopes that it will reach the right personnel whom can help educate their staff on how a patient should be treated. I had a very negative experience, and that's a lot to say…
Katrina Hammons, the billing manager, is fantastic! She is friendly, communicative, responsive, and helpful. I appreciate the time she took to make sure my billing was correct and my questions were …
This place ran tests, took my money, but never even reached out with any interpretation of results. Nothing from any doctor the entire time. Waste of time
Dr. Grindler helped me immensely when I was planning my family and having difficulty conceiving. I would highly recommend her to anyone. It is an awful feeling to not be able to get pregnant natural…
Conceptions Reproductive Associates of Colorado | RMA — FAQ
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