location_onColorado, United StatesOpen

Conceptions Reproductive Associates of Colorado | RMA

3.4
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128 reviews
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About Conceptions Reproductive Associates of Colorado | RMA

Conceptions Reproductive Associates of Colorado is a fertility and reproductive medicine clinic located in Denver, Colorado, specializing in in‑vitro fertilization (IVF) and related assisted‑reproductive technologies. With over 20 years of experience, the center offers a full suite of services including ovarian stimulation, egg retrieval, ICSI, blastocyst culture, pre‑implantation genetic testing for aneuploidy (PGT‑A), single‑embryo transfer, vitrified cryopreservation of sperm, eggs and embryos, and frozen‑embryo transfer, all supported by the latest validated protocols and a state‑of‑the‑art laboratory. Clinical outcomes consistently meet or exceed U.S. benchmarks, and the clinic reports IVF success rates that surpass national averages, reflecting its participation in pioneering research such as the FASTT trial and global advancements in reproductive medicine. A multidisciplinary team of board‑certified physicians, embryologists and nurses delivers personalized, evidence‑based care, limiting tests to those essential for each patient’s plan and emphasizing safety, honesty and compassion. Patient support includes multilingual counseling, a dedicated Artemis patient portal, 24‑hour appointment scheduling, community outreach through local charities and LGBTQ organizations, and extensive educational resources and real‑patient stories to guide families throughout their journey.

check_circleWhy choose Conceptions Reproductive Associates of Colorado | RMA?

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    1. Compassionate Doctor Leadership
    Dr. Jasmine Chiang and Dr. Greene consistently provide empathetic, thorough consultations and explain complex fertility options in understandable terms. Their willingness to answer questions and reference current research builds patient confidence and contributes to multiple successful pregnancies.
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    2. Responsive Nursing Team
    Ultrasound nurses and clinic staff are frequently described as friendly, patient, and quick to address concerns. The messaging system with nurses enables rapid answers, and many patients feel supported throughout cycles and transfers.
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    3. Flexible Scheduling & Remote Services
    The clinic accommodates out‑of‑town patients by coordinating local blood draws and adjusting appointment times. This flexibility reduces travel burdens and helps keep treatment timelines on track.
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    4. Effective Embryology and Success Outcomes
    Patients report high success rates, including multiple ongoing pregnancies and live births. The embryology program is praised for its professionalism and contributes to the clinic’s strong reputation among those who achieve positive results.

warningWhat to watch out for at Conceptions Reproductive Associates of Colorado | RMA?

  • warning
    1. Communication Breakdowns
    The patient portal often fails to accept documents, and test results or appointment changes are not communicated promptly. Patients experience missed calls, delayed Zoom links, and lack of follow‑up after procedures.
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    2. Billing Opacity and Unexpected Charges
    Invoices lack clear itemization, insurance claims are mishandled, and surprise bills appear without prior explanation. Several patients describe difficulty reaching billing staff and unclear payment processes.
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    3. Administrative Errors and Privacy Concerns
    Mistakes such as incorrect medication lists, wrong lab orders, and a reported HIPAA breach where another patient’s bill was sent to a client undermine trust. These errors often require patients to intervene repeatedly.
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    4. Rude or Dismissive Interactions
    Some doctors (e.g., Dr. O’Shaughnessy, Dr. O) and front‑desk personnel are reported as abrupt, interruptive, or uncaring, leaving patients feeling judged and treated as numbers rather than individuals.
3.4
starstarstarstarstar
128 reviews
Based on real patient reviews

Conceptions Reproductive Associates of Colorado | RMA — Patient Reviews

T
T*** H.
3 months ago
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Did not give good direction in any reminder or appointment scheduling emails. There's is about 4 different fertility clinics in the same area all connected to the hospital.

T
T*** F.
1 months ago
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Could not get my lab results for 3+ months. I ended up having to tell the billing department that I would not pay my bill until I got the results. That finally worked, but the results were, "inconclus…

A
A*** M.
1 months ago
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Had my husband get a semen analysis here and they scared us into thinking we had to do IVF. They approached the phone call terribly talking about how they had so many concerns. Brought the results to …

M
M*** T.
2 months ago
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I am readding my review that I was asked to remove. The Manager told me I could call her for anything -- no response. I have sent many messages this week and last week to my nurse. Nothing. I feel…

C
C*** R.
7 months ago
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This clinic provided poor customer service and negative treatment, including no phone call after receiving an embryo result.

Absolutely despicable customer service. This practice preys on the hopes and dreams of women/couples, but then treats them like a number. We got an embryo result but got no phone call from doctor, nur…

A
A*** P.
9 months ago
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A challenging year of IVF with supportive staff at Conceptions.

I'm not going to say that the past year of doing IVF was easy or fun - it was the most challenging year of my life. But I truly felt that all of the staff at Conceptions were doing the most they possi…

B
B*** R.
3 months ago
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Patient had a negative experience at the IVF clinic due to poor treatment by staff, difficulty with the patient portal, and interruptions during the appointment. Dr. O'shaughnessy and Claudia treated the patient poorly, while an employee was more neutral.

I am leaving this review in hopes that it will reach the right personnel whom can help educate their staff on how a patient should be treated. I had a very negative experience, and that's a lot to say…

C
C N.
3 years ago
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Katrina Hammons, the billing manager, is fantastic! She is friendly, communicative, responsive, and helpful. I appreciate the time she took to make sure my billing was correct and my questions were …

B
B*** M.
5 months ago
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This place ran tests, took my money, but never even reached out with any interpretation of results. Nothing from any doctor the entire time. Waste of time

S
S*** B.
7 years ago
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Dr. Grindler helped me immensely when I was planning my family and having difficulty conceiving. I would highly recommend her to anyone. It is an awful feeling to not be able to get pregnant natural…

Conceptions Reproductive Associates of Colorado | RMA — FAQ

smart_toyAI-generated
Conceptions Reproductive Associates of Colorado explicitly welcomes single women who wish to build a family. The clinic offers a range of options tailored to solo patients, including IVF with donor sperm, donor egg cycles, and embryo donation. Single women can also pursue egg freezing for future use or undergo fertility preservation if undergoing cancer treatment. The LGBTQ‑friendly environment, combined with comprehensive counseling and financial guidance, ensures that solo mothers receive the same high‑quality care and success rates as couples.

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