About Concept Fertility Clinic

Concept Fertility Clinic is a fertility clinic located in Putney, south‑west London, specializing in comprehensive assisted reproductive treatments that include IVF, minimal‑stimulation IVF, ICSI, IUI, ovulation induction, frozen embryo transfers, and advanced genetic screening such as PGT‑A. The centre offers a full‑service “one‑stop diagnosis” package and boasts its own state‑of‑the‑art theatre, recovery suite and laboratory equipped with Embryoscope technology, enabling precise embryo monitoring and selection. With a reputation for great success rates and no waiting times, the clinic provides free 15‑minute mini‑consultations via phone or video, personalized treatment plans, and a dedicated patient‑services team that assists with appointment scheduling, counseling, and holistic support including mental‑health resources and lifestyle guidance. Led by experienced specialists including Dr Ojha and Dr Onur, the multidisciplinary team of embryologists, nurses and genetic experts works collaboratively to optimise outcomes, while transparent communication and patient‑centred care are reinforced through testimonials, educational blogs and ongoing follow‑up. This combination of cutting‑edge technology, integrated facilities, and compassionate professional support makes Concept Fertility Clinic a distinctive choice for individuals and couples seeking to achieve parenthood.

check_circleWhy choose Concept Fertility Clinic?

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    1. Compassionate, supportive staff
    The team consistently provides warm, empathetic care. Dr Onur, Dr Basegmez, Dr Devi and nurses such as Emily, Maria and Rachel are noted for kindness, clear explanations and genuine concern, creating a reassuring environment throughout treatment.
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    2. Acceptance of higher BMI and age
    Concept Fertility accepts patients regardless of weight or age, allowing individuals previously turned away by other clinics to receive treatment. Multiple couples attribute their successful pregnancies to this inclusive policy.
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    3. Transparent communication and flexible scheduling
    Patients experience quick booking, responsive messaging via the clinic app, and flexible IUI timing that adapts to hormone peaks. Staff members such as Lillian at reception are praised for organized, friendly service.
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    4. High success rates and effective egg freezing
    Many users report first‑cycle IUI or IVF successes, multiple frozen embryos, and healthy births after previous failures elsewhere. The clinic’s expertise in embryo handling and personalized protocols is highlighted as a key factor.
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    5. Personalized treatment plans
    Clinicians tailor medication and protocols to individual diagnoses, such as PCOS or endometriosis, and adjust plans promptly when cycles change, contributing to higher pregnancy chances.

warningWhat to watch out for at Concept Fertility Clinic?

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    1. Administrative and billing issues
    Several patients encountered unexpected charges, cancellation fees and additional paperwork costs that were not clearly disclosed upfront, leading to financial frustration.
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    2. Inconsistent staff professionalism
    Reports describe rude phone interactions, passive‑aggressive language, missed appointments and doctors arriving late or not at all, undermining confidence in the service.
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    3. Poor emergency contact and follow‑up
    During urgent situations, some patients struggled to reach their doctor or receive timely callbacks, resulting in delayed care and heightened anxiety.
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    4. Form and consent errors
    Mistakes on HFEA forms and consent documentation have required legal clarification, indicating gaps in the clinic’s administrative accuracy.
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73 reviews
Based on real patient reviews

Concept Fertility Clinic — Patient Reviews

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J*** M.
3 months ago
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m*** b.
1 months ago
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J*** E.
3 months ago
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I did hycosy with concept and I must say that the service delivery was wonderful

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A*** C.
2 months ago
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I had an incredible experience at Concept. Despite not being offered any support on the NHS due to my BMI, concept were more than willing to help (with success!). I found the process very simple, the …

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M*** H.
6 months ago
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We had an amazing experience at Concept IVF with kind and compassionate staff, especially Dr Devi and Emily. All staff went above and beyond to make the IVF process smooth from start to finish. The process was made easy with easy bookings.

We had an amazing experience at Concept. All the staff are so kind and compassionate, with special mention to Dr Devi and Emily. From start to finish, the whole process was made as smooth as possible …

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C*** S.
7 months ago
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Concept Fertility IUI Treatment We are a same sex couple aged 37 years old that used Concept Fertility Clinic …

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L*** H.
4 months ago
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Successful IVF treatment with combined kindness and competence, leading to a miracle baby.

There is a misconception with fertility treatment that you have to choose between competence and kindness. Concept is proof you can have both. Our treatment led to our miracle baby but we likely woul…

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C*** P.
8 months ago
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The CF team are outstanding, and I would say this whether we did or did not have success with creating a baby. …

K
K*** O.
3 months ago
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NOT RECOMMENDED NOT RECOMMENDED NOT RECOMMENDED! …

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N***
6 months ago
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Concept Fertility had a positive experience, wonderful staff, and successful IVF treatment.

We wanted to take a moment to share our gratitude to Concept Fertility, three months after we’ve had our baby boy. We had a wonderful experience with CF, not only because we had success, but because e…

Concept Fertility Clinic — FAQ

smart_toyAI-generated
Concept Fertility treats patients up to the age of 50 years for IVF and related fertility treatments. The clinic’s policy also includes a BMI limit of 39.9, reflecting a commitment to offering treatment to a broad patient base while maintaining safety. Age‑specific success data are published on the website, showing that while pregnancy rates decline with advancing age, patients up to 50 can still achieve viable outcomes, especially when using donor eggs or advanced laboratory techniques.

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