Columbia Fertility Associates
About Columbia Fertility Associates
check_circleWhy choose Columbia Fertility Associates?
- check_circle1. Expert PhysiciansDr. Preston Sacks, Dr. Butler, and Dr. Rifka are repeatedly highlighted for their medical expertise, warm bedside manner, and ability to explain complex fertility procedures in understandable terms. Patients feel confident and reassured after consultations with these doctors.
- check_circle2. Detailed ConsultationsDr. Butler provides thorough, visual explanations of treatment plans, while Dr. Sacks offers comprehensive, proactive guidance. This level of detail helps patients understand each step of IVF, IUI, and egg‑freezing processes.
- check_circle3. Supportive Individual StaffCertain team members, such as Brandy, Nurse Iman, and Khadija, receive specific praise for empathy, clear communication, and assistance with insurance navigation, contributing positively to the patient experience.
- check_circle4. Non‑pressured CounselingPatients report that the clinic presents options for egg freezing and fertility testing without overt pressure to proceed, allowing informed decision‑making based on personal goals.
warningWhat to watch out for at Columbia Fertility Associates?
- warning1. Rude ReceptionistsFront‑desk staff are frequently described as combative, condescending, and unhelpful. Calls and appointment requests often go unanswered, and patients report being ignored in the waiting area.
- warning2. Billing and Insurance ErrorsNumerous accounts detail unexpected charges, denied insurance claims, and delayed refunds. Patients cite $400‑$7,000 surprise bills, incorrect billing for services already covered, and allegations of billing fraud.
- warning3. Communication BreakdownsLab results, prescription orders, and appointment confirmations are often delayed or lost. Patients experience repeated follow‑ups for the same issue, and some report missed calls, double‑booked appointments, and lack of portal access.
- warning4. Administrative DisorganizationScheduling errors, long wait times (often 30‑60 minutes), misplaced patient records, and a reported HIPAA breach via the patient portal illustrate systemic inefficiencies that undermine the clinical care provided.
Columbia Fertility Associates — Patient Reviews
Columbia Fertility associates changed my life. Their principal, Dr. Preston Sacks, took me in as a much older patient when the majority of other clinics would’ve declined me outright, largely because,…
After 5 years of the most unpleasant experience (at Shady Grove) that ended with a miscarriage, I was referred to Dr. Butler at Columbia Fertility. What a difference!! They treated me like an individ…
**BEWARE OF BILLING FRAUD** Not surprised to see how low this place is rated (and I wish I consulted …
I have never had a more bizarre, horrible, and inexcusably unprofessional experience with a medical office in my life than I had with CFA. …
I waited in the waiting room for a short time. The receptionist, name escapes me, was absolutely knowledgable about what to expect during my appointment. Dr. Sacks has a warm personality and comprehen…
My experience at Columbia Fertility far exceeded my expectations. To say that Dr Sacks and the nurse manager Sarah C. were wonderful would be a gross understatement. They as well as all of their offic…
I have seen Dr. Sacks twice so far for consultations in his office. He has reviewed my paperwork carefully, answered my questions and taken my viewpoint into consideration, while still explaining his …
It’s difficult posting a public review about such a sensitive topic but I feel it’s important people know what they’re getting into before they choose this clinic. I have no other clinics to compare t…
If I could give them one star I would. First Victoria over charged me $1000 without my authorization after I authorize her to charge $550 for my remaining balance. Apparently she’s not good at math. T…
Dr Butler is very thorough in his approach to care. He carefully reviews your medical history and provides you with options for you to make a choice. I like the fact that he sits down in his office wi…
Columbia Fertility Associates — FAQ
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