Clinica Genesis of Human Reproduction
About Clinica Genesis of Human Reproduction
check_circleWhy choose Clinica Genesis of Human Reproduction?
- check_circle1. Expert Medical TeamDr. Adelino Amaral, Dr. Maria Eduarda, Dr. Marcela Garcia, and Dr. Natália consistently deliver skilled, compassionate care. Patients cite successful pregnancies on first IVF attempts and praise the doctors' ability to tailor protocols for complex cases.
- check_circle2. Warm Front‑Desk ServiceReceptionists such as Rosane and Rosa Achilla are described as polite, attentive, and proactive, often providing extra assistance like coffee service and rapid appointment handling, which enhances the overall patient experience.
- check_circle3. Comprehensive SupportThe clinic offers psychological counseling, clear financial explanations, and convenient amenities like multiple parking options and nearby dining, contributing to a holistic and stress‑reducing treatment environment.
- check_circle4. High Success RatesNumerous accounts mention achieving pregnancy on the first IVF cycle and delivering healthy babies, reflecting effective clinical protocols and diligent follow‑up by the medical team.
warningWhat to watch out for at Clinica Genesis of Human Reproduction?
- warning1. Reception Delays and RudenessSeveral patients experienced waiting periods of up to two hours, being skipped in favor of later arrivals, and encountering rude or dismissive staff, which created feelings of disrespect and frustration.
- warning2. Billing and Insurance IssuesComplaints include non‑existent invoices, extra cash fees for debit payments, insurance coverage being withdrawn, and invoicing errors that led to tax complications for patients.
- warning3. Inconsistent CommunicationPatients report unanswered WhatsApp messages, lack of timely updates after complications, and varying personnel during imaging exams, resulting in confusion and reduced confidence in care continuity.
- warning4. Limited Empathy in CrisesInstances of inadequate emotional support during pregnancy loss, failure to provide medical certificates, and insufficient follow‑up after severe complications highlight gaps in the clinic's compassionate care model.
Clinica Genesis of Human Reproduction — Patient Reviews
"Congratulations on the excellent service, especially to Ana. She's a great and dedicated employee..."
I want to thank the girls for their attention, and especially the coordinator Ana, who provided incredible care to my daughter today. Thank you!
Excellent service, especially from the professional Ana for her performance, dedication, love for her work and for others.
5-star service 🌟🌟🌟🌟🌟 Great staff Great equipment There's really nothing to say! It's incredible.
Excellent service, especially from Ana, I was very well received.
"Congratulations on the excellent service, especially to Ana."
Excellent service, I received excellent assistance from the employee Ana, who answered all my questions. Congratulations Ana for the excellent service.
Each day the ultrasound is done by a different professional, not the same one, which causes changes in the count… I don't know if my endometrium regressed along the way and then grew again, or if ther…
Truly the best in Brasília, the staff are extremely polite, I especially want to highlight Bruna who assisted me.
The clinic that has been treating me for years, where I froze my eggs. Dr. Maria Eduarda is wonderful, and Adriana at reception treated me very well and was great.