About Clínica Fertia

Clínica Fertia is a fertility clinic located in Fuengirola, Málaga, Spain, specializing in assisted reproduction and high‑complexity cases such as endometriosis, adenomyosis, uterine malformations, low ovarian response, implantation failure, recurrent miscarriage and male infertility; it offers a full spectrum of services including IVF/ICSI, egg and embryo donation, the ROPA method for female couples, fertility preservation, single‑mother programs, maternity after 40, comprehensive gynecology and urology care, genetic counseling, pre‑implantation genetic testing, DuoStim double stimulation and advanced embryo selection with Time‑Lapse imaging, MACS and non‑invasive biopsy. Unique features are its ISO 9001:2015‑certified laboratory, an in‑house egg‑donor program, transparent pricing, financing up to 12 months interest‑free and multilingual international patient coordination (Italian, English, German). Reported success rates are a 50 % clinical pregnancy rate for IVF and close to 60 % for egg‑donation cycles. The team, led by Dr. Elena Puente (Medical Director and Head of Assisted Reproduction since 2001) together with specialists in urology, embryology and a dedicated patient‑support staff, provides personalized, empathetic care from the free first consultation through every step of treatment, offering legal advice, emotional support and continuous follow‑up to ensure a supportive journey toward parenthood.

check_circleWhy choose Clínica Fertia?

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    1. Expert Medical Leadership
    Dr. Elena Puente and Dr. María Auxiliadora Vega deliver precise, evidence‑based guidance and tailor treatments to individual diagnoses, such as endometriosis, adenomyosis, and donor‑egg protocols. Their clear explanations and compassionate demeanor are repeatedly credited with restoring hope and achieving successful pregnancies.
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    2. Compassionate Multilingual Staff
    Team members like Loli, Jasmin, Sofia, Juani and the reception personnel are praised for speaking fluent English, offering warm greetings, and providing constant emotional support. Patients note that staff members proactively answer calls, explain procedures, and create a welcoming atmosphere.
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    3. Transparent Pricing & Modern Facilities
    The clinic’s advertised rates are described as competitive and free of hidden fees, attracting patients from the UK and other countries. Facilities are described as clean, modern, and equipped with advanced IVF technology, reinforcing confidence in the care provided.
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    4. High Success Rates & Tailored Treatments
    Numerous accounts mention successful IVF cycles, embryo freezing, and natural pregnancies after complex histories. The clinic’s willingness to adjust protocols, incorporate supplements, and address uterine health contributes to these positive outcomes.

warningWhat to watch out for at Clínica Fertia?

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    1. Frequent Appointment Cancellations & Delays
    Multiple patients report repeated last‑minute cancellations due to staff or doctor family issues, as well as waiting periods of up to 90 minutes for scheduled appointments, causing loss of time and income.
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    2. Inconsistent Post‑Treatment Follow‑Up
    After failed IVF cycles, some patients experienced no outreach from the clinic to discuss next steps or the disposition of frozen embryos, leading to feelings of neglect and a perception that financial considerations outweigh patient care.
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    3. Communication Gaps & Phone Accessibility Issues
    Several users note unanswered phone calls, delayed responses to emails, and a lack of proactive result notifications, making it difficult to obtain timely information or schedule urgent consultations.
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    4. Occasional Rude or Dismissive Interactions
    A minority of experiences describe staff or physicians as dismissive, providing inaccurate treatment information, or offering brief, impersonal examinations, which undermines confidence in the overall service.
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142 reviews
Based on real patient reviews

Clínica Fertia — Patient Reviews

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C*** S.
3 months ago
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M*** A.
11 months ago
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Patient grateful for care at Clinic. Staff named Juani, Yazmin, and Miriam Prieto provide a solution. Professional service is appreciated.

Hello. I couldn't be more grateful for the care I receive at the clinic, from Juani and Yazmin, who provide me with a solution with every call I make. And of course, to the gynecologist who treats me,…

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C*** C.
3 months ago
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A patient experienced multiple cancelled appointments, with the clinic offering unconvincing reasons each time. Patient feels frustrated and wasted time. Doctor's behavior raises concerns about reliability and patient communication.

I'm extremely disappointed with this clinic. Several months ago, even a year ago, I requested an appointment. They called me a couple of days before to reschedule it due to "family issues the doctor w…

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n*** d.
6 months ago
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Incredibly rude and dismissive staff, do not recommend

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V*** D.
6 months ago
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Everything was top notch! Wonderful, friendly, and always helpful staff! See you soon 🥰🥰🥰🥰 …

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L***
10 months ago
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The IVF clinic had a positive experience, with friendly and helpful staff. Miriam, Ana Nieto, Auxi, and the receptionist provided excellent service and instilled confidence. They got a positive test, with successful pregnancy and ultrasounds.

We couldn't have had a better experience with them during my pregnancy. From before we got our positive test when Miriam was seeing us, to the pregnancy checkups with Ana Nieto and Auxi. They are all …

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M*** C.
6 months ago
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After six years of infertility, IVF success at Fertia clinic after a year-long treatment. The clinic treated the patient's uterus and improved her hormones. The patient is very grateful and has a successful pregnancy and birth of a son.

I am very grateful to the entire Fertia team, who in one way or another have always been part of my journey to conceive. After six years of infertility, an ectopic pregnancy, and a failed IVF (at anot…

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S*** S.
8 months ago
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The reviewer, who had endometriosis and adenomyosis, found success at Fertia Clinic with Dr. Elena Puente's treatment. They received a clear treatment plan and felt supported and understood throughout. The reviewer is now six months pregnant.

How lucky I was to have the entire Fertia Clinic team, and especially Dr. Elena Puente, in my life. I'd been trying to get pregnant for some time and didn't know why I wasn't able to. During my first …

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M*** M.
5 months ago
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The clinic prioritizes profit over patient care, leading to a lack of empathy and poor communication. Two IVFs failed, and no follow-up was conducted. The patient does not recommend this clinic.

I chose this clinic because they seemed very professional, and they certainly are, technologically. However, despite my experience, they didn't take any "extra" measures to rule out or reduce risks. B…

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M O.
5 months ago
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IVF with Dr. Elena Puentes resulted in successful pregnancy. She provided professional guidance and personalized care. Patient is now 5 months pregnant and feeling happy.

Dr. Elena Puentes is a tremendous professional. We went through the in vitro process with her, and I was successful right away. And it wasn't luck; it was a process of treatments, supplements, even a …

Clínica Fertia — FAQ

smart_toyAI-generated
Clínica Fertia offers IVF to women of all reproductive ages, with success rates clearly reported for different age groups. Clinical pregnancy rates are 57% for patients under 38 and 21% for those over 38, indicating a gradual decline with advancing age. The clinic also provides ovodonation for older recipients, with a mean donor‑egg recipient age of 44 and gestation rates up to 83.4% after two transfers. While there is no strict upper age limit, individualized assessment ensures safety and optimal outcomes for each patient.

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