location_onPuebla, Mexico

CITMER Medicina Reproductiva

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,ICSI,Gender Selection,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+52 55 2121 2631
4.3
starstarstarstarstar
36 reviews
See all reviews

About CITMER Medicina Reproductiva

Citmer is a fertility clinic located in Mexico City (CDMX) with additional centers in Puebla and Monterrey, specializing in assisted reproductive technologies and personalized family‑building solutions; the clinic’s main focus is to provide advanced IVF, pre‑implantation genetic testing, artificial insemination, fertility preservation, ROPA, timed intercourse, sex‑selection and a semen bank, all supported by a state‑of‑the‑art laboratory and experienced embryologists. Citmer distinguishes itself through its Center of Research and Innovation in Assisted Reproduction, collaborating with more than 150 universities across the Americas, Europe and Asia, and reporting over 30,000 diagnostic consultations, 10,000 treatments and 6,000 babies born, with a reported IVF success rate of 96‑97 % within four attempts. The multidisciplinary team of highly trained specialists emphasizes ethical practice, empathy, transparency and a collaborative diagnostic approach, offering comprehensive evaluations to identify male and female infertility factors. Patient support includes emotional and nutritional counseling, a 24/7 WhatsApp chat, safety plans that guarantee a baby or up to 100 % refund, and procedures available for women up to 49 years old, ensuring a compassionate, secure and scientifically driven pathway to parenthood.

check_circleWhy choose CITMER Medicina Reproductiva?

  • check_circle
    Compassionate and Professional Staff
    Patients consistently highlight the friendly and empathetic nature of CITMER's staff. From the receptionists to the medical team, the personnel are described as approachable and attentive, ensuring a supportive environment throughout the treatment journey.
  • check_circle
    Highly Experienced Medical Team
    Dr. Emma Marsal and her team are renowned for their professionalism and expertise in assisted reproduction. Clients report feeling confident due to clear communication and thorough explanations regarding treatment processes, which reflect a high level of medical competence.
  • check_circle
    Personalized Treatment Plans
    CITMER is praised for its customized approach to fertility treatments. The clinic tailors its plans to the specific needs of each couple, ensuring consistent follow-up and responsiveness to patients' emotional and medical needs.
  • check_circle
    Successful Outcomes
    Many reviews celebrate successful pregnancies facilitated by CITMER. Patients express gratitude for achieving their dreams of parenthood, with specific mentions of twins or multiple births resulting from the clinic's services.
  • check_circle
    Excellent Facility and Services
    The clinic's facilities are noted for their cleanliness and appropriate medical resources. This contributes to an overall reassuring experience for patients, providing a comfortable atmosphere for undergoing fertility treatments.

warningWhat to watch out for at CITMER Medicina Reproductiva?

  • warning
    Inconsistent Post-Treatment Support
    Some patients report that after financial commitments are made, the level of care and communication diminishes. Instances of perceived neglect and insufficient follow-ups have left certain clients feeling abandoned after unsuccessful cycles.
  • warning
    Communication Issues
    Several reviews highlight concerns regarding poor communication, particularly when scheduling appointments and during the follow-up phases of treatment. This has led to frustration among patients navigating their fertility journey.
  • warning
    High Costs Without Guaranteed Results
    Patients express dissatisfaction regarding the financial burden of treatments, especially when faced with unsuccessful attempts. Critics argue that the clinic should offer better accountability and transparency regarding the risks associated with expensive procedures.
  • warning
    Concerns About Medical Ethics
    Negative experiences related to perceived lack of professionalism from certain staff members have been expressed, including claims of inadequate explanations regarding treatment failures. This has raised alarms regarding adherence to medical ethics in some cases.
  • warning
    Mixed Reviews on the Effectiveness of Treatments
    While many patients celebrate their successful pregnancies, others report failures and express feelings of being just another client within the system. This divergence in experiences has sparked debates about consistency in treatment success at the clinic.
4.3
starstarstarstarstar
36 reviews
Based on real patient reviews

CITMER Medicina Reproductiva — Patient Reviews

M
M*** N.
5 months ago
starstarstarstarstar

My experience was wonderful. I always had the support of Dr. Emma Marsal and her entire team. They are a very caring clinic with a lot of experience. If anyone is looking for an opportunity, this is t…

L
L*** L.
4 months ago
starstarstarstarstar

Thank you, Citmer, because thanks to your entire team, I have the opportunity to be the mother of this wonderful being who brightens my days every day. I also want to thank Dr. Emma for all her suppor…

V
V*** D.
4 months ago
starstarstarstarstar
R
R*** F.
11 months ago
starstarstarstarstar

We thank God and the staff at CITMER, especially Dr. Emma Marsal, for her unconditional support and care, making it possible to have our little princess. We recommend Dr. Emma to you in case you have …

C
C*** G.
7 months ago
starstarstarstarstar
C
C*** N.
1 years ago
starstarstarstarstar

Best reproductive medicine services, highly professional staff, personalized treatments which led to positive treatment outcome and a pregnancy, emotional support provided.

One of the clinics with the best services in reproductive medicine, from the first day I went for my evaluation visit, I felt very confident with their medical staff; They explained the procedures to …

I
I*** F.
1 years ago
starstarstarstarstar

We had a terrible experience with this place. Once you pay, they stop treating you properly, communication is fatal and medical follow-up is terrible. They did not even deign to assist us in the last …

A
A*** M.
1 years ago
starstarstarstarstar

The reviewer had a negative experience with long waiting times, poor communication, and unhelpful staff at the IVF clinic. Prices were high and the treatment outcome was not disclosed. This resulted in a generally unsatisfactory service.

Thank you...citmer for my Yulisa Doctor Emma Marsal, the best doctor, thank you from all my heart, thank you for this blessing of being able to be a mother... thank you

G
G*** R.
1 years ago
starstarstarstarstar

From the day we went to ask for information, the staff was very friendly and attentive. Clear when making the base budget and Dr. Emma when explaining the process and treatment showed her experience a…

A
A*** V.
1 years ago
starstarstarstarstar

THANKS TO DR. EMMA MARSAL IN PUEBLA BRANCH I HAVE MY BABY. THE SERVICE IS VERY GOOD, THEY ARE UNDERSTANDABLE, EMPATHY, AND VERY KIND. IT'S NOT EASY BUT DREAMS CAN BE FULFILLED!!!!

CITMER Medicina Reproductiva — FAQ

smart_toyAI-generated
Citmer Medicina Reproductiva reports a 96% baby birth rate within four IVF attempts, reflecting a high cumulative pregnancy success. The clinic also offers a guaranteed success plan with a 90% overall IVF success rate for standard cycles. To date, more than 6,000 babies have been born following over 10,000 completed fertility treatments, underscoring the clinic’s consistent performance. These outcomes are supported by a state‑of‑the‑art laboratory, personalized stimulation protocols, and experienced embryologists, which together optimize embryo quality and implantation rates.

Contact & Location

call
Phone
+52 55 2121 2631
location_on
Address
Torre JV Juárez, Av. Juárez 2925-Piso 13, La Paz, 72160 Heroica Puebla de Zaragoza, Pue., Mexico
language
Website
citmer.com

More Fertility Clinics in Mexico

Explore other highly-rated fertility clinics in this area.

LIV Fertility Center Puerto Vallarta Mexico
Mexico
star4.7 (342)

LIV Fertility Center Puerto Vallarta Mexico

Price on requestView Profilearrow_forward