location_onTennessee, United StatesOpen

CHOICES - Memphis Center for Reproductive Health

medical_servicesIVF

calendar_monthBook Consultation call+1 901-274-3550

3.5

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179 reviews

About CHOICES - Memphis Center for Reproductive Health

CHOICES Center for Reproductive Health is a comprehensive reproductive health clinic located in Memphis, TN, with a sister location in Carbondale, IL, specializing in patient‑centered, affirming care that includes abortion services, birth control, LGBTQ+ health, midwifery and wellness care; the clinic offers a full spectrum of services such as medication and procedural abortions (with a 92 % and 98 % effectiveness rate respectively), IUD insertions, emergency contraception, prenatal care, hormone replacement therapy, STI testing, PAP smears, a birthing center staffed by midwives, telehealth abortion care in Illinois, a pregnancy calculator, and a secure patient portal for scheduling and records. Unique features include CABC accreditation since 2024, a non‑discriminatory policy that welcomes patients of all ages, genders, sexual orientations and backgrounds, and a robust Patient Discount Fund that provides financial assistance to most patients, along with optional sedation and a 24‑hour after‑care hotline. The multidisciplinary team of physicians, nurses, patient educators and midwives delivers evidence‑based, compassionate care, while extensive patient support services such as counseling, FAQs, health information resources, volunteer opportunities and a dedicated development office ensure comprehensive assistance throughout the care journey.

check_circleWhy choose CHOICES - Memphis Center for Reproductive Health?

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1. Compassionate and Knowledgeable Staff
Patients often express feeling genuinely cared for by the staff at Choices, particularly the midwives, who are described as compassionate, attentive, and knowledgeable in their field, making the visit feel personal and supportive.
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2. Excellent Midwifery Services
The clinic's midwifery services receive high praise for providing comprehensive prenatal care, emphasizing a natural birthing experience and ensuring that patients feel heard and respected in their choices.
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3. Welcoming and Clean Environment
Choices Clinic is lauded for its beautiful facilities, including a clean and comfortable waiting area that helps patients feel at ease during their visits, creating a positive first impression.
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4. Support for Diverse Needs
The clinic is recognized for its commitment to serving a diverse community by offering a range of reproductive health services, from birth control to abortion, and by fostering an inclusive atmosphere for all patients.
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5. Positive Patient Experiences
Numerous positive testimonials from patients highlight satisfactory experiences overall, particularly during childbirth, stating that the care provided exceeded their expectations compared to other facilities.

warningWhat to watch out for at CHOICES - Memphis Center for Reproductive Health?

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1. Long Wait Times
A frequent criticism of Choices Clinic is the long wait times for appointments, which can be frustrating for patients, especially those with busy schedules or pressing health concerns.
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2. Disorganization in Administrative Processes
Several reviews mention poor communication from the administration, including issues with appointment booking and follow-ups, leading to increased stress for patients needing timely assistance.
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3. Unprofessional Front Desk Staff
Some patients report unhelpfulness and rudeness from front desk employees, which negatively impacts the overall experience at the clinic, particularly for new patients seeking assistance.
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4. Difficulty Reaching Staff
Many patients express frustration with the clinic's phone system and response times, with reports of being placed on hold for extended periods without receiving timely calls back or being hung up on.
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5. Perceived Discrimination
A few reviews reflect experiences perceived as discriminatory, particularly regarding the treatment of male partners and the overall approach to care, suggesting areas for improvement in creating a universally welcoming environment.

3.5

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179 reviews

Based on real patient reviews

CHOICES - Memphis Center for Reproductive Health — Patient Reviews

S*** E.

1 weeks ago

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My first appointment with choices to tour the birth center happened when i was 20wks pregnant, and dissatisfied with the care i was receiving elsewhere. Kani gave us the tour, and was warm inviting, …

S*** T.

1 weeks ago

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While I haven't had the need to use their services, I am familiar with many employees and board members who are passionate about women's health care in a compassionate and caring method.

T*** K.

1 weeks ago

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I’ve been going to Choices on and off since 2010. I can say that they are always kind, professional, clean, and educated. I recommend them for your hormone needs!

M*** K.

2 weeks ago

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allowing me to get my HRT quickly and with so much respect. love them!

E*** M.

3 weeks ago

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The care here by all staff, even receptionists, is careful, considerate, and kind. I highly recommend choices for any reproductive care. I feel safe here!

M*** J.

1 months ago

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Love this place .. EVERYONE WAS SOOOO NICE AND HELPFUL & Fast & Concerning. I definitely recommend and will be back

b*** w.

1 months ago

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Choices is very professional and caring. I check in online and never have to wait. They work with you, very informative and make sure you dont have any questions.

K*** D.

1 months ago

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I love this place! Everyone is incredibly kind and welcoming

B*** H.

1 months ago

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Always so nice and welcoming I feel really comfortable definitely would recommend to anyone

A*** I.

1 months ago

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I feel so privileged to have access to this birth center! Especially since this is my first pregnancy 🤰🏾 I always leave here equipped with the knowledge that makes me confident that I’ll have a heal…