location_onTennessee, United StatesOpen

CHOICES - Memphis Center for Reproductive Health

medical_servicesIVF

calendar_monthBook Consultation call+1 901-274-3550

3.5

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116 reviews

About CHOICES - Memphis Center for Reproductive Health

CHOICES Center for Reproductive Health is a comprehensive reproductive health clinic located in Memphis, TN, with a sister location in Carbondale, IL, specializing in patient‑centered, affirming care that includes abortion services, birth control, LGBTQ+ health, midwifery and wellness care; the clinic offers a full spectrum of services such as medication and procedural abortions (with a 92 % and 98 % effectiveness rate respectively), IUD insertions, emergency contraception, prenatal care, hormone replacement therapy, STI testing, PAP smears, a birthing center staffed by midwives, telehealth abortion care in Illinois, a pregnancy calculator, and a secure patient portal for scheduling and records. Unique features include CABC accreditation since 2024, a non‑discriminatory policy that welcomes patients of all ages, genders, sexual orientations and backgrounds, and a robust Patient Discount Fund that provides financial assistance to most patients, along with optional sedation and a 24‑hour after‑care hotline. The multidisciplinary team of physicians, nurses, patient educators and midwives delivers evidence‑based, compassionate care, while extensive patient support services such as counseling, FAQs, health information resources, volunteer opportunities and a dedicated development office ensure comprehensive assistance throughout the care journey.

check_circleWhy choose CHOICES - Memphis Center for Reproductive Health?

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1. Compassionate and Knowledgeable Staff
Patients often express feeling genuinely cared for by the staff at Choices, particularly the midwives, who are described as compassionate, attentive, and knowledgeable in their field, making the visit feel personal and supportive.
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2. Excellent Midwifery Services
The clinic's midwifery services receive high praise for providing comprehensive prenatal care, emphasizing a natural birthing experience and ensuring that patients feel heard and respected in their choices.
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3. Welcoming and Clean Environment
Choices Clinic is lauded for its beautiful facilities, including a clean and comfortable waiting area that helps patients feel at ease during their visits, creating a positive first impression.
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4. Support for Diverse Needs
The clinic is recognized for its commitment to serving a diverse community by offering a range of reproductive health services, from birth control to abortion, and by fostering an inclusive atmosphere for all patients.
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5. Positive Patient Experiences
Numerous positive testimonials from patients highlight satisfactory experiences overall, particularly during childbirth, stating that the care provided exceeded their expectations compared to other facilities.

warningWhat to watch out for at CHOICES - Memphis Center for Reproductive Health?

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1. Long Wait Times
A frequent criticism of Choices Clinic is the long wait times for appointments, which can be frustrating for patients, especially those with busy schedules or pressing health concerns.
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2. Disorganization in Administrative Processes
Several reviews mention poor communication from the administration, including issues with appointment booking and follow-ups, leading to increased stress for patients needing timely assistance.
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3. Unprofessional Front Desk Staff
Some patients report unhelpfulness and rudeness from front desk employees, which negatively impacts the overall experience at the clinic, particularly for new patients seeking assistance.
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4. Difficulty Reaching Staff
Many patients express frustration with the clinic's phone system and response times, with reports of being placed on hold for extended periods without receiving timely calls back or being hung up on.
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5. Perceived Discrimination
A few reviews reflect experiences perceived as discriminatory, particularly regarding the treatment of male partners and the overall approach to care, suggesting areas for improvement in creating a universally welcoming environment.

3.5

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116 reviews

Based on real patient reviews

CHOICES - Memphis Center for Reproductive Health — Patient Reviews

T*** G.

1 months ago

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M*** R.

3 months ago

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I absolutely love and adore the entire Choices team, especially the midwifery staff. I have had the blessing of giving birth three times with Choices Midwifery Center in the medical district of Memphi…

J*** E.

3 months ago

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I was pregnant for the first time in May 2021 and had been under the care of a MD OB/GYN until 24wks. I started to feel like a number and not connected and comfortable with my care. I had researched h…

L*** M.

2 months ago

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One of THE best places to be. All the staff cares about their patients so much.

B*** M.

2 months ago

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Wonderful clinic that works hard to support the community! They offer lots of services and appointments as well as reproductive health supplies available for free(!) for walk ins. They stay connected …

A*** R.

3 months ago

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I don’t even have the right words to describe how wonderful this place is. CHOICES changed my life. Every nurse, midwife, phlebotomist, birth assistant, receptionist, etc I have encountered has treate…

R*** O.

1 months ago

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I gave birth here and it was the best possible option! My midwife did all of my prenatal care. Each of my appointments were as long as I wanted sometimes up to an hour an a half if I had lots of quest…

A*** C.

1 months ago

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Choices is a great organization with beautiful and robust facilities . I recommend it to friends and family all the time from their birthing services to their medical clinic. Great people all around

G*** F.

3 months ago

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They are so great when I was going a few years ago. They have a diverse staff and are kind. Some of the best doctors I’ve had in Memphis, Tennessee and the financial department is straight forward wit…

E*** B.

2 months ago

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I do not recommend for midwife services. I have taken over a month to process my labor at Choices and ultimately decided to leave this review after multiple conversations with my therapist. I arrived …