location_onNottingham, United Kingdom

Care Fertility Nottingham

3.8
starstarstarstarstar
42 reviews
See all reviews

About Care Fertility Nottingham

Care Fertility is a leading UK fertility clinic network with 24 locations across England, Wales and Ireland, specializing in IVF, fertility preservation, donor programmes and inclusive care for heterosexual couples, single people, same‑sex and transgender patients; it boasts some of the highest success rates of any UK clinic and an excellent Trustpilot rating built on over 25 years of experience. The clinic offers a comprehensive pre‑treatment bundle for £575 (a 42 % saving) that includes detailed investigations, full blood tests and a personal consultation with a fertility doctor, alongside standard IVF, ICSI, egg and sperm freezing, and donor services, all delivered by a multidisciplinary team of fertility experts, embryologists and dedicated patient‑enquiry staff who provide transparent pricing and no waiting lists. Unique features include a national network that brings world‑class expertise locally, personalised treatment plans tailored to each patient’s BMI, age and medical profile, a 24/7 online chat, a treatment‑companion app (Salve) for ongoing support, and regular online events and patient‑support resources. Care Fertility’s patient promise ensures individuals feel seen, heard and supported throughout their journey, reinforcing its reputation as the UK’s most trusted fertility clinic.

check_circleWhy choose Care Fertility Nottingham?

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    1. Supportive Staff
    Numerous reviewers commend the compassionate and caring nature of the staff at Care Fertility Nottingham. Many patients feel supported throughout their IVF journey, with staff providing reassurance and approachable care during emotional times.
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    2. Successful Treatments
    Many customers report successful outcomes, including healthy pregnancies and the birth of children, often attributing their success to the clinic's thorough procedures, innovative treatments, and expert guidance.
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    3. Comfortable Environment
    Patients frequently describe the clinic as professional yet inviting, highlighting the calming atmosphere that helps ease the stress associated with fertility treatments. This welcoming environment can make a significant difference during a challenging time.
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    4. Efficient Process
    Several reviews mention the efficient handling of appointments and treatments, with reports of minimal waiting times and streamlined procedures. This efficiency is appreciated by patients who are eager to begin their treatment cycles.
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    5. Comprehensive Care
    Customers appreciate the thoroughness of the services offered at Care Fertility, from initial consultations through to treatment plans. Many feel that their individual needs were addressed appropriately, enhancing their overall experience.

warningWhat to watch out for at Care Fertility Nottingham?

  • warning
    1. Communication Issues
    A common complaint among reviewers is the lack of timely communication about test results and treatment updates. Many patients express frustration at having to chase for information, which can add to the anxiety of an already emotional process.
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    2. Additional Costs
    Several customers report unexpected fees during the treatment process, particularly regarding medication and additional tests. The presence of these hidden costs often leads to frustration, as patients feel blindsided by the financial aspect of their care.
  • warning
    3. Mixed Feedback on Doctors
    While some doctors received praise for their professionalism and care, others, including Dr. Abraham Francis, faced criticism for poor communication and perceived indifference towards patients' concerns. This inconsistency in care can significantly affect a patient's experience.
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    4. Long Waits for Appointments
    Some reviewers noted delays in getting appointments, especially for follow-ups or additional tests. Such delays can disrupt treatment timelines and amplify stress for patients seeking timely interventions.
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    5. Inadequate Aftercare
    Several patients reported feeling neglected during the aftercare phase, especially when treatments did not go as planned. The lack of follow-up support can leave patients feeling abandoned at a vulnerable time in their journey.
3.8
starstarstarstarstar
42 reviews
Based on real patient reviews

Care Fertility Nottingham — Patient Reviews

S
S*** J.
4 months ago
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Amazing team, thank you for everything x

M
M*** 1.
4 months ago
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Pgt M & Pgt A We have felt really supported, listened too and had the ability to make informed decisions through our journey so far. Dr Pandey has been outstanding and we couldnt wish for better c…

K
K*** B.
5 months ago
starstarstarstarstar

After deciding to donate my eggs I chose this clinic because of personal recommendations from friends. From the beginning the process has been straight forward and easy. When attending my first visit …

A
A*** B.
6 months ago
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Care Fertility have been quick to take payment, but when it comes to providing documentation, the response is far too slow. We requested our documentation in mid-July and, several weeks later, we are…

B
B***
8 months ago
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My partner and I have had a mixed experience at Care Nottingham. The nursing team is great and we've had no problems there at all. They've always been very considerate, caring, and informative, in par…

J
J*** G.
5 months ago
starstarstarstarstar

Frozen embryo transfer…PGT-A We have had a frozen embryo transfer after going through PGT-A due to a genetic condition carried. The whole process takes a long time due to the amount of testing needed …

J
J*** A.
4 months ago
starstarstarstarstar

Dr. Abraham Francis failed so badly in his cares with us 9 years ago that I have experienced extreme trauma for those 9 years including PTSD and flashbacks alongside my marriage nearly breaking up and…

D
D***
5 months ago
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Dear Dan, We are incredibly sorry to hear your experience with Care Fertility was not up to standard. We have escalated your review to our Clinic Director who will be in touch with you directly to l…

L
L M.
1 months ago
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I had a horrible time here and definitely did not feel ‘care’. It was several years ago but was so traumatic I can only now review. I don’t want to add my personal details and will not be talking to C…

N
N*** Ż.
3 years ago
starstarstarstarstar

We are very pleased with the approach and care of all staff The best day in life 16.07.2018 Thank you very much, Mrs. Embryologist ❤️❤️❤️ today our daughter is almost 3 years old and we are very lucky…

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