4.0
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68 reviews
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About CARE Fertility Manchester

Care Fertility is a leading fertility and IVF clinic network located throughout the United Kingdom, with 24 clinics across England, Wales and Ireland, and is the largest fertility group in the country. Specialising in helping individuals and couples achieve pregnancy, preserve fertility and participate in donor programmes, the clinic offers a full suite of services including comprehensive pre‑treatment bundles (£575) with detailed investigations, full blood tests and personal consultations, IVF, ICSI, egg and sperm donation, and age‑appropriate treatments up to 49 years. Care Fertility distinguishes itself with some of the highest success rates among UK clinics, a 25‑year track record since 1997, and a national network that brings world‑class expertise to local patients, eliminating waiting lists and providing 24/7 online chat support. The multidisciplinary team of fertility doctors, nurses and specialist counsellors delivers personalised treatment plans, while the Salve treatment companion app, regular online events and a dedicated patient‑enquiry team (available Mon‑Sat) ensure continuous, compassionate support. Rated “excellent” on Trustpilot, the clinic’s patient promise guarantees that every person feels seen, heard and cared for throughout their journey.

check_circleWhy choose CARE Fertility Manchester?

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    1. Exceptional Nursing Team
    Nurses such as Beverley Bowers, Elli Tayburn and Bev consistently take extra time to explain procedures, provide gentle blood draws and create a comforting environment. Their kindness and professionalism are repeatedly highlighted as a core strength of the clinic. Patients often request specific nurses for follow‑up appointments, indicating high trust in their care.
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    2. Clear Communication & Support
    The clinic offers an intuitive online portal and dedicated liaison officers, notably Lauren and Amanda, who respond quickly to queries. Staff are described as approachable, informative and willing to stay on the phone or email until concerns are resolved. This transparent communication contributes to reduced anxiety throughout treatment cycles.
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    3. Successful Pregnancy Outcomes
    Multiple patients report successful births after first or early IVF cycles, including twins, singletons and donor‑egg pregnancies. Stories of babies born shortly after treatment underscore the clinic’s ability to achieve positive results. Egg donors also note attentive care and smooth processes.
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    4. Professional Medical Staff
    Consultants such as Dr. Polson, Dr. Joy and Dr. Lowe are praised for thorough explanations, gentle procedures and compassionate bedside manner. Their expertise in embryo transfer and egg retrieval is frequently mentioned as a factor in successful outcomes. Patients feel confident in the medical guidance provided.

warningWhat to watch out for at CARE Fertility Manchester?

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    1. Appointment Scheduling Problems
    Patients experience frequent delays, missed video appointments and long waiting periods, sometimes exceeding an hour. Scheduling errors have led to rescheduled visits without proper notification, causing stress and inconvenience. These issues are reported across several independent accounts.
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    2. Administrative & Financial Issues
    The finance department is cited for billing errors, excessive charges for routine prescriptions and missing sperm samples. Cost estimates often differ from final invoices, with some patients receiving unexpected fees up to £8,000. These financial ambiguities diminish overall satisfaction.
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    3. Inconsistent Clinical Practices
    Several patients note inadequate consultations, such as omitted discussion of ICSI options and repeated treatment protocols despite repeated failures. Equipment mishaps, including a broken camera during embryo transfer, have been reported. These inconsistencies raise concerns about protocol flexibility.
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    4. Confidentiality & Privacy Lapses
    Instances of clinical screens left unlocked in patient areas have been documented, exposing personal information to other patients. Such breaches of confidentiality are considered serious violations of privacy standards. The clinic has been urged to improve basic data protection measures.
4.0
starstarstarstarstar
68 reviews
Based on real patient reviews

CARE Fertility Manchester — Patient Reviews

M
M*** E.
8 months ago
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Can't thank Care Fertility enough for helping us late on in our age, we have a beautiful baby growing 18 weeks today and due 19th November. I will be bringing down to say hello when the baby is born. …

T
T*** G.
10 months ago
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Hi Timea, Thank you so much for your 5-star review! We really appreciate your support and are so glad to have been part of your journey. Best wishes, Desi from the Care Fertility Team

H
H*** S.
9 months ago
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Hi Hillal, Thank you so much for the 5-star rating — it means a lot to us! We're here for you every step of the way and truly appreciate your support. Warm wishes, Ash from the Care Fertility Team

S
S*** S.
8 years ago
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i am not happy with result.

S
S*** B.
3 months ago
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Started our journey this week at Care Fertility and we are super happy so far! Bev was absolutely amazing with us, giving us every little bit of information, the appointment wasn’t rushed and everythi…

D
d*** b.
10 months ago
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We now have our baby girl thanks to them 💕 💓 …

C
C*** W.
3 months ago
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Despite our journey coming to a difficult end, we can’t fault Care fertility Manchester. The clinic itself is immaculate with comfortable seating and a range of hot drinks available. The staff are al…

M
M*** S.
3 months ago
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Too slow in processing things doesn’t understand the desperation of people no one comes happily in these hospitals people are desperate thats why they come but these people Here don’t understand that …

L
L*** B.
12 months ago
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The reviewer highly praised a nurse, describing them as a 'true asset' to Care Fertility Manchester. The nurse was 'caring, kind, and helpful' and effectively communicated procedures. The experience was overwhelmingly positive.

Beverley Bowers - absolute best nurse I've ever met in my life.. Beautiful person, caring, kind and is so helpful and talks you through the procedures fully. Takes her time. Thank you. True asset…

N
N*** I.
1 years ago
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CARE IVF Clinic has poor service after being taken over by private equity. Nurses are inexperienced, and there are breaches in confidentiality and late appointments. Excessive charges are also a concern.

A shambles from start to finish. This is the second time we are using CARE. The first time was great in 2020, however…. Since being taken over by private equity the level of service has gone down. Nur…

CARE Fertility Manchester — FAQ

smart_toyAI-generated
Care Fertility provides a comprehensive suite of assisted reproduction services. Core treatments include in vitro fertilisation (IVF) with own‑egg cycles, intracytoplasmic sperm injection (ICSI), and blastocyst culture followed by embryo transfer. The clinic also offers intrauterine insemination (IUI), donor insemination, and egg donation programmes for patients requiring donor eggs. Fertility preservation options such as egg freezing and sperm cryopreservation are available, alongside pre‑implantation genetic testing (PGT‑A) for embryo screening. Additional specialised services include treatment pathways for single women, same‑sex couples, and LGBTQ+ families, as well as surrogacy coordination and recurrent implantation failure protocols. All services are delivered through a network of local clinics with access to a central, state‑of‑the‑art laboratory.

Contact & Location