About CARE Fertility London

Care Fertility is a fertility clinic located across the United Kingdom, specializing in assisted reproductive technologies such as IVF, fertility preservation and donor programmes for heterosexual couples, single individuals, same‑sex and transgender patients. With a national network of 24 clinics in England, Wales and Ireland, the centre boasts some of the highest success rates of any UK clinic and a Trustpilot rating of “excellent,” reflecting over 25 years of experience since 1997. Key services include a £575 Pre‑Treatment Bundle (saving 42 % on investigations, full blood tests and a personal doctor consultation), comprehensive IVF cycles, egg and sperm donation, and a treatment companion app (Salve) for ongoing patient communication. Unique features are the absence of waiting lists, personalised treatment plans tailored to BMI and age criteria, 24/7 live chat support, and regular online events that foster community. The professional team of fertility experts and dedicated patient‑enquiry staff provide a compassionate, “seen, heard and supported” approach, while the Care Fertility Commitment ensures patients receive continuous, holistic care throughout their journey.

check_circleWhy choose CARE Fertility London?

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    1. Expert Medical Team
    Dr. Priyanka, Dr. Chris Kleanthis, and Dr. Sabatini provide clear, personalized guidance and adjust protocols based on individual needs. Their expertise is linked to successful outcomes, including first‑cycle pregnancies and healthy births.
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    2. Outstanding Nursing Support
    Nurses such as Charlotte, Hannah, Una, Beth, and Zita West are described as caring, responsive, and skilled in procedures like injections, creating a comforting environment for patients.
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    3. Responsive Embryology Unit
    The embryology team delivers prompt email and call replies, offers detailed lab explanations, and utilizes advanced techniques like ICSI, Zymot, and CareMAPS to improve success rates.
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    4. Modern Facilities
    The clinic’s clean, discreet, and well‑equipped environment helps reduce anxiety during visits and procedures, contributing to a positive overall experience.
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    5. High Success Stories
    Multiple patients report successful pregnancies, including first‑cycle live births and twins, reinforcing the clinic’s reputation for effective fertility treatment.

warningWhat to watch out for at CARE Fertility London?

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    1. Administrative Delays
    The admin and finance teams often cause long waiting times, missed appointments, and last‑minute cancellations, leading to heightened stress for patients.
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    2. Billing and Documentation Errors
    Frequent issues include lost counselling notes, duplicate or incorrect invoices, and delayed provision of medical records, requiring repeated follow‑ups.
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    3. Inconsistent Doctor Assignments
    Patients encounter multiple consultants throughout treatment, reducing continuity of care and forcing repeated explanations of medical history.
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    4. Poor Phone and Email Response
    Calls are often unanswered or dropped, and email replies can take weeks, making it difficult for patients to obtain timely information.
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    5. Lack of Transparent Communication
    Important test requirements, medication schedules, and cost estimates are sometimes omitted or communicated late, creating confusion and additional expenses.
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170 reviews
Based on real patient reviews

CARE Fertility London — Patient Reviews

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L B.
1 months ago
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Most warm and wonderful experience at Care ! I felt lucky to have an absolute angel of a nurse, Charlotte, looking after me. She made me feel very comfortable. The Anaesthetist was also incredibly tho…

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A*** M.
1 months ago
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This clinic discriminates based on BMI. They will not allow you to have an ultrasound scan if your BMI is above an undisclosed amount. This is not something that is advertised when they collect your i…

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L***
1 months ago
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A fantastic experience at Care for my egg retrieval - super quick, easy and really lovely, friendly staff, which helped to put my mind at ease when I was feeling nervous.

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M*** M.
1 months ago
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Really lovely clinic - were incredibly supportive and kind to my wife, felt very safe and peaceful. Shirin is AMAZING and Charlotte was a fabulous nurse. Very glad we found Fitzrovia 😊

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T*** G.
1 months ago
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Very helpful doctors and nurses. Kept me informed of the procrss at each stage. Took good care of me.

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T*** B.
1 months ago
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I receive incredible care at Care Fertility during my two ivf cycles. The staff are very friendly and so responsive. They made me feel at ease and clearly guided me through the process.

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A*** C.
2 months ago
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Utterly useless. Will not be wasting my private healthcare cover on them. They have no customer care whatsoever.

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Z*** S.
2 months ago
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Everyone was excellent and amazing nurses. Felt in good hands!

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D*** R.
2 months ago
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I had such a great experience with my egg collection procedure with the Care team. Everyone was so lovely and kind. And the procedure was super smooth. So grateful to everyone. Thank you so very much …

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A*** Y.
2 months ago
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I had a minor procedure at Care Clinic, and I honestly couldn’t have asked for a better experience. The facility was spotless and really well-maintained, which immediately put me at ease. A huge shou…

CARE Fertility London — FAQ

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Care Fertility provides a full spectrum of assisted reproduction services. Core treatments include in vitro fertilisation (IVF) with options such as ICSI, intrauterine insemination (IUI) using partner or donor sperm, and egg donation programmes that incorporate donor eggs for recipients. The clinic also offers egg freezing and fertility preservation for cancer patients or those planning to delay childbearing. Advanced services feature pre‑implantation genetic testing (PGT‑A) to screen embryos, as well as donor insemination and comprehensive fertility testing. For patients requiring specialized care, Care Fertility supports surrogacy coordination and offers tailored treatment plans for single individuals and same‑sex couples, ensuring inclusive access to high‑quality fertility treatment.

Contact & Location