About CARE Fertility London

Care Fertility is a fertility clinic located across the United Kingdom, specializing in assisted reproductive technologies such as IVF, fertility preservation and donor programmes for heterosexual couples, single individuals, same‑sex and transgender patients. With a national network of 24 clinics in England, Wales and Ireland, the centre boasts some of the highest success rates of any UK clinic and a Trustpilot rating of “excellent,” reflecting over 25 years of experience since 1997. Key services include a £575 Pre‑Treatment Bundle (saving 42 % on investigations, full blood tests and a personal doctor consultation), comprehensive IVF cycles, egg and sperm donation, and a treatment companion app (Salve) for ongoing patient communication. Unique features are the absence of waiting lists, personalised treatment plans tailored to BMI and age criteria, 24/7 live chat support, and regular online events that foster community. The professional team of fertility experts and dedicated patient‑enquiry staff provide a compassionate, “seen, heard and supported” approach, while the Care Fertility Commitment ensures patients receive continuous, holistic care throughout their journey.

check_circleWhy choose CARE Fertility London?

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    1. Expert Medical Team
    Dr. Priyanka, Dr. Chris Kleanthis, and Dr. Sabatini provide clear, personalized guidance and adjust protocols based on individual needs. Their expertise is linked to successful outcomes, including first‑cycle pregnancies and healthy births.
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    2. Outstanding Nursing Support
    Nurses such as Charlotte, Hannah, Una, Beth, and Zita West are described as caring, responsive, and skilled in procedures like injections, creating a comforting environment for patients.
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    3. Responsive Embryology Unit
    The embryology team delivers prompt email and call replies, offers detailed lab explanations, and utilizes advanced techniques like ICSI, Zymot, and CareMAPS to improve success rates.
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    4. Modern Facilities
    The clinic’s clean, discreet, and well‑equipped environment helps reduce anxiety during visits and procedures, contributing to a positive overall experience.
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    5. High Success Stories
    Multiple patients report successful pregnancies, including first‑cycle live births and twins, reinforcing the clinic’s reputation for effective fertility treatment.

warningWhat to watch out for at CARE Fertility London?

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    1. Administrative Delays
    The admin and finance teams often cause long waiting times, missed appointments, and last‑minute cancellations, leading to heightened stress for patients.
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    2. Billing and Documentation Errors
    Frequent issues include lost counselling notes, duplicate or incorrect invoices, and delayed provision of medical records, requiring repeated follow‑ups.
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    3. Inconsistent Doctor Assignments
    Patients encounter multiple consultants throughout treatment, reducing continuity of care and forcing repeated explanations of medical history.
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    4. Poor Phone and Email Response
    Calls are often unanswered or dropped, and email replies can take weeks, making it difficult for patients to obtain timely information.
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    5. Lack of Transparent Communication
    Important test requirements, medication schedules, and cost estimates are sometimes omitted or communicated late, creating confusion and additional expenses.
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91 reviews
Based on real patient reviews

CARE Fertility London — Patient Reviews

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H*** B.
4 months ago
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We have had a very positive experience at Care London! The nurses, doctors and embryologists are excellent. We have always felt in safe hands, and found the team to be kind, helpful and responsive. P…

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A*** M.
4 months ago
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They are very kind and nice. My big dream has become true with them. Especially DR.Pryanka has been very helpful

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A*** C.
4 months ago
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Brilliant service, felt very looked after. Attentive and helpful staff

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A*** ز.
3 months ago
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I cannot recommend CARE London Fertility highly enough. From the moment I walked through the doors, I felt supported, understood, and truly cared for. The entire team—from the reception staff to the n…

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E*** R.
3 months ago
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Care Fertility London were fantastic in helping me and my husband conceive twice through IVF. They were caring, supportive, kept us informed the whole time through a very difficult process, enabling u…

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D*** D.
3 months ago
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Terrible experience — we arrived for our scheduled test but were told we weren’t registered. The staff gave conflicting information about the testing method and then refused to let us take the test.

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D*** S.
4 months ago
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The transport team does not get back to customers despite multiple attempts at contact. Update: Embryologist has got in touch and has been very kind, helpful and reassuring. Deepti Prashar.

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A*** C.
3 months ago
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F*** D.
3 months ago
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D*** B.
3 months ago
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My wife and I are undergoing fertility treatment at Care Fertility London under Dr. Sweta Jindal, and our experience has been extremely positive. Dr. Jindal is exceptionally knowledgeable, calm, and c…

CARE Fertility London — FAQ

smart_toyAI-generated
Care Fertility provides a full spectrum of assisted reproduction services. Core treatments include in vitro fertilisation (IVF) with options such as ICSI, intrauterine insemination (IUI) using partner or donor sperm, and egg donation programmes that incorporate donor eggs for recipients. The clinic also offers egg freezing and fertility preservation for cancer patients or those planning to delay childbearing. Advanced services feature pre‑implantation genetic testing (PGT‑A) to screen embryos, as well as donor insemination and comprehensive fertility testing. For patients requiring specialized care, Care Fertility supports surrogacy coordination and offers tailored treatment plans for single individuals and same‑sex couples, ensuring inclusive access to high‑quality fertility treatment.

Contact & Location