location_onLeeds, United KingdomOpen

Care Fertility Leeds

medical_servicesEgg Donation,IVF,IVF with Donor Eggs

calendar_monthBook Consultation call+44 113 521 6800

3.3

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59 reviews

About Care Fertility Leeds

Care Fertility is a leading UK fertility clinic network with 24 locations across England, Wales and Ireland, specializing in IVF, fertility preservation, egg and sperm donation and inclusive care for heterosexual couples, single individuals, same‑sex and transgender patients; the clinic boasts some of the highest success rates in the country and a Trustpilot rating of “excellent,” reflecting over 25 years of experience since 1997. Key services include a £575 Pre‑Treatment Bundle covering detailed investigations, full blood tests and a personal consultation with a fertility doctor, as‑well as comprehensive IVF cycles, donor programmes and personalized treatment plans designed around each patient’s unique needs. Unique features such as a national network of experts delivering world‑class expertise locally, no waiting lists, a 24/7 online chat, a dedicated patient enquiry team (available Mon‑Fri 8 am‑6 pm, Sat and Bank Holidays 8 am‑4 pm), and the Salve treatment companion app ensure seamless support throughout the journey. The professional team of fertility doctors, nurses and support staff emphasizes a patient‑centred approach, promising to make patients feel seen, heard and cared for while providing transparent information on BMI, age limits and financing options, thereby distinguishing Care Fertility as the UK’s most trusted and accessible fertility provider.

check_circleWhy choose Care Fertility Leeds?

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1. Supportive and Caring Staff
Many reviews highlight the excellent care and compassion demonstrated by the staff, creating a comforting environment for patients during challenging times. Patients feel respected and valued, often mentioning that the nurses and doctors are understanding and approachable.
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2. Positive Treatment Outcomes
Numerous reviews recount successful pregnancies and positive experiences with IVF treatments, indicating that Care Fertility Leeds can effectively help couples achieve their dream of starting a family.
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3. Efficient Appointment Process
While some report delays, others have experienced a relatively quick and efficient process from consultation to treatment, with timely appointments and follow-ups that help reduce anxiety for patients.
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4. Clear Communication from Some Staff
When communication is clear, many patients express gratitude for the thorough explanations and guidance they receive regarding their treatment plans, noting that this alleviates stress and emotions.
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5. Caring Environment
Patients frequently appreciate the positive atmosphere of the clinic, where many feel a sense of calm and support, making it a conducive environment for managing their fertility journey.

warningWhat to watch out for at Care Fertility Leeds?

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1. Poor Communication and Administration Issues
Several reviews mention frustrating experiences with communication, including delays in responses and lost test results. Patients often find themselves needing to chase up information and appointments, leading to significant stress.
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2. Inconsistent Quality of Service
Feedback indicates that staff competency varies, with some patients encountering less knowledgeable or responsive team members, which can lead to feelings of inadequacy and neglect.
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3. High Costs and Additional Fees
A common complaint involves unexpected costs associated with treatment processes, leading to dissatisfaction among patients who feel misled or burdened by the clinic's billing practices.
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4. Long Waiting Times for Appointments
Many patients report lengthy waiting periods between appointments and treatments. In some cases, they experienced significant delays waiting for test results or administrative responses.
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5. Lack of Empathy from Some Clinicians
Some patients express dissatisfaction with specific professionals, noting that certain consultants display a lack of empathy and understanding during consultations, which detracts from the overall care experience.

3.3

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59 reviews

Based on real patient reviews

Care Fertility Leeds — Patient Reviews

L R.

8 months ago

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We saw Dr Rutherford. He was reassuring, helped us to decide on egg glue (we did in the end) and were pregnant on round 1. He was clear, competent and direct without being rude. He answered my many qu…

C*** C.

5 months ago

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I was waiting for 10 months to write this review! I wanted to thank Leeds Care Fertility from the bottom of my heart. We had an IVF treatment here that started last November. I was very nervous about …

b***

6 months ago

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Staff are very friendly and supportive. Staff answered everything we needed to know

2 months ago

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J*** B.

3 months ago

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Dear Julija, We are incredibly sorry to hear your experience with Care Fertility was not up to standard. We have escalated your review to our Clinic Director who will be in touch with you directly…

J*** L.

5 months ago

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Lovely staff and would like to thank you for making us so welcome and so at ease we can now continue our journey at home !

j***

4 months ago

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Awful experience . Been waiting a year and half and not even got to suggestions of what options we have. Have tests and wait months for follow up appointments. They even cancel them and move you back …

C*** P.

6 months ago

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Excellent service from the kind and informative team at Care Leeds. Great communication quality. Outcome unknown.

From start to finish, the team at Care Leeds have been so incredibly kind, informative and respectful. I don’t know what our outcome is yet, but what I do know is that we will be eternally grateful fo…

K*** P.

6 months ago

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Some of the older reviews seem a little negative but my experience has been great so far. The salve app means I get replies within a day and makes booking appointments easy. I've been under the care o…

J*** C.

3 months ago

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Lovely staff, great journey and the best outcome. Thank you everyone at care Leeds!